Blog - Page 98

Get on the v16 Update 3 Beta Train for More Security and Higher Availability

A word from our Development Labs: Work on the latest v16 Update has reached Beta stage! Update 3 Beta has just been released with new security options for SIP trunks, higher availability, per profile Push messages and group chat customization. Download and try this Beta update while we keep moving forward to production-level stability. Secure and Robust Among the various fixes [...]

Convert your FreePBX®, Elastix or Askozia PBX to 3CX in 3 Steps

If you’re still running a FreePBX®, Elastix or Askozia PBX then now is the time to beef up your communications tools. Converting to 3CX V16 has never been easier with our new online converter tool, it consists of just 3 simple steps: Take a backup of your current PBX. Upload the backup to our tool. Export the configuration and install 3CX. Head over to the Online Configuration [...]

By |September 19th, 2019|Comments Off on Convert your FreePBX®, Elastix or Askozia PBX to 3CX in 3 Steps
Sign up for the Latest Partner Training Events in Brazil

3CX distributor Plantec has organized a 2 day training event scheduled to take place this September. If you're a 3CX partner looking to get certified, this is the perfect opportunity to get trained by the professionals and prepare for the 3CX Academy exams. The training is set to take place on Wednesday 2nd and Thursday 3rd October 2019 at the Opera Coworking Meeting room in Cu [...]

By |September 18th, 2019|Comments Off on Sign up for the Latest Partner Training Events in Brazil
3CX Appoints Stefan Walther as New CEO

New CEO set to spearhead global expansion and allow founder, Nick Galea to focus on product strategy LONDON, UK, 17TH SEPTEMBER 2019 - 3CX, developer of unified communications solution 3CX Phone System, has today announced the appointment of Stefan Walther as Chief Executive Officer. Walther will succeed CEO and Founder, Nick Galea, who is transitioning to Chief Technical Offic [...]

Get Ready for V16 Update 3 by Updating to the Latest Smartphone Apps

Update 3 will soon be released and as always, it comes with new features and changes, which in return will have corresponding demands in the 3CX Android and iOS apps. As a result of this, the existing Android and iOS apps will be updated to new versions to ensure ongoing compatibility with the PBX. In exchange for stability, UX and technological gains we are setting the current [...]

By |September 16th, 2019|24 Comments
The New 3CX Android App is Coming. Watch this Space.

Τhe latest Android Beta app is picking up steam and with your feedback, keeps adding new features and functionality on the way to release! This beta version bundles new status options, video calling, optimized call and contact handling, improved chat functionality, with a laundry list of improvements and upgraded components. Full Speed Ahead Join the 3CX Beta Program and get th [...]

By |September 13th, 2019|9 Comments
Secure Your Place for Intermediate & Advanced Training in New Zealand

Great news for our partners in New Zealand! 3CX distributor Soft Solutions has organized a training event, scheduled to take place in Palmerston North this September. Looking to get 3CX certified? This is the ideal opportunity to prepare for the certification exams and do some networking while you're at it! The training session is set to take place on Wednesday 25th September 2 [...]

By |September 11th, 2019|Comments Off on Secure Your Place for Intermediate & Advanced Training in New Zealand
Check 3CX WebMeeting’s Status from Wherever You Are with New Status Page

Distributed systems like 3CX WebMeeting, with a geographically-dispersed infrastructure serving about 100K+ web conferencing sessions and 200K+ participants each month, can and do face technical issues. WebMeeting users are now in the know by heading to the new 3CX WebMeeting Service Status page, to get a bird's-eye view of the service nodes’ availability and any occurring issu [...]

By |September 5th, 2019|Comments Off on Check 3CX WebMeeting’s Status from Wherever You Are with New Status Page
Join the BETA Program for the 3CX Android App

Last month we released a Beta version of our Android app with an updated user interface, as well as call encryption and reconnection. See what else was included in this Beta version. Join our Beta program for Android today. With the Beta program you get to try out new versions before their release as well as provide us feedback on how to make the app even better. Some points to [...]

By |September 4th, 2019|2 Comments
4 Factors to Consider to Make the Most of your Website Live Chat

Times are changing! And to adapt, many call centers have evolved beyond functioning simply to make cold sales calls or operate customer service helplines. Today, an increasing number of contact centers are becoming multichannel or omnichannel in that they provide a seamless experience through various channels of communication. However, to make this leap, its important for conta [...]

By |August 29th, 2019|Comments Off on 4 Factors to Consider to Make the Most of your Website Live Chat