3CX supports over 100 different SIP trunk providers globally. Applying and testing to become a 3CX supported VoIP provider is the best way to get your services out in front of 3CX customers and partners. To help you with this, we’ve prepared a technical document with the requirements for becoming a 3CX supported SIP trunk provider. Technical requirements for VoIP providers Gett [...]
We are two weeks away from the UC Expo 2022, and of course, 3CX will be exhibiting. So come visit us at booth P64 on October 12th and 13th at the Excel in London. UC Expo is the biggest Unified Communications and Collaboration exhibition in Europe, attracting thousands of industry leaders. An opportunity not to be missed! You will discover the latest technologies in terms of UC [...]
G2 Crowd recognized 3CX with 25 badges! These included ‘Leader’ titles across UCaaS Platforms, Call Center Infrastructure, Video Conferencing, VoIP and Contact Center categories. Once again, 3CX was also honored with the ‘Users Love Us’ badge commending excellent customer satisfaction ratings over the years. G2 is one of the most distinguished providers of independent user reviews for software products [...]
This year’s MKB Proof Awards honored 3CX for its cloud-native initiative - 3CX StartUP. Designed to tackle the hurdles of post-pandemic communication shifts, StartUP was characterized as an ‘indispensable cloud-native solution with many possibilities’. 3CX StartUP is a miniature IP PBX simplified for the needs of SMEs and startups that takes just 2 minutes to install. No need t [...]
It is no secret that 3CX has been working very hard on developing and creating the coolest and most feature-rich, real-time live chat software out there. That journey has now brought even more features with the recent release of Version 18, Update 5. So let’s dive into those chat customization features in more detail. It couldn't be easier to set up Users signing up for StartUP [...]
With the full release of Update 5, 3CX has taken yet another massive leap forwards in becoming the best multi-channel team communication system on the market. WhatsApp Business integration makes it super easy for customers to get in touch via yet another means of communication. Let's take a look at the integration in more detail and see what features and benefits it will bring [...]
“The cloud” is an instantly recognizable term in today's society. It is no longer something “new”. However, some business owners are just starting to look at solutions for their modernization plans. This involves moving their in-house servers and applications that run on these onto cloud solutions. Partially, the delay is due to many PBX vendors still promoting on-premise voice [...]
3CX Live Chat has made it into Cybernews’ hall of fame as one of the best WordPress plugins. Cybernews.com is a research-based online publication that helps people navigate a safe path through the digital world. With close to 60,000 free WordPress plugins out there, it’s important to pick carefully to avoid website performance and security issues. To help with this, Cybernews h [...]
Contact center managers will always want to have one eye on the here and now, but also on the operation's past days, weeks, and months. This is for many reasons, including evaluating the success of a particular campaign, or amending how processes are followed by the team of agents. Monitoring the success of your contact center can be based on many different factors so let's fin [...]
3CX Version 18 has brought some great improvements to live chat including an updated WordPress plugin. We’ve also moved the customization into the management console and Web Client for StartUP users. We thought this would be a good opportunity to highlight some of the security features of 3CX Live Chat and what mechanisms you can put in place to keep yourself and your visitors [...]
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