StartUP has already received its first batch of fresh features since the initial launch on 4th May 2022. We thought this would be a great time to give you some key highlights of StartUP by outlining what we see as its top 5 killer features. Killer Feature 1: Live Chat for everyone! Live chat has been supercharged with the release of StartUP. Any organization, no matter the size [...]
3CX has received strong praise in the G2 Summer 2022 report, securing 26 distinctions across VoIP, Video Conferencing, Call Center Infrastructure, UCaaS Platforms and Contact Center categories. The celebrations do not stop here…it was also honored with the ‘Users Love Us’ badge, which is a testament to the level of commitment 3CX provides. G2 is a platform that helps business professionals make informed [...]
We are already more than halfway through the year and it is time to announce our five top forum contributors for the last quarter! A big congratulations must go out to all our members; we really value the input and support you add to our 3CX Community. Here is a roundup of our 5 top forum contributors for Q2 2022: ConceptsWeb fxbastler Saqqara kieferschild bitn2 Way to go! A me [...]
3CX Dedicated users can now take full advantage of all the live chat improvements that were released with StartUP. We’ve revamped the plugin code, making it more compact, for greater speed and usability. Benefits of the new live chat Much more compact live chat bubble resulting in faster website loading time. No need to use the old HTML code generator making live chat config ea [...]
LONDON, UK, 7TH JULY 2022 - 3CX, developer of the award-winning business communications solution, today announces that the largest technology integrator in Australia, RBC Group, has completed the deployment of its software. Heavily involved in helping companies adapt to hybrid work, RBC Group picked 3CX as its choice to empower their own remote staff. RBC Group needed a solution that could help seamlessly transition [...]
LONDON, UK, 21ST JUNE 2022 - 3CX, developer of the award-winning business communications solution, announced Nick Galea will reassume the position of CEO effective immediately. Stefan Walther has since resigned as CEO, a position he held for the past 3 years, to pursue new opportunities. Nick Galea’s vision and leadership are critical to ensuring 3CX retains a competitive lead in business communications [...]
Internal communication is vital to the success of any organization. From regular phone conversations to chat messages, keeping your team in the loop can be a time-consuming task. With the emergence of distributed working, video conferencing has seen enormous growth over the past few years. Those Monday morning team meetings are now routinely split between in-person and remote participation. 3CX Video Conferencing [...]
LONDON, UK, 8TH JUNE 2022 - 3CX, developer of the award-winning business communications solution, announces Chris Martin as Director of Strategic Partnerships. This newly created role allows 3CX the chance to focus on cultivating relationships with SIP trunk providers and IP phone manufacturers in a bid to improve interoperability. In his role, Chris will be responsible for establishing and implementing a [...]
Call and contact center managers have the specific task to ensure all the agents in their group are working to the best of their ability. Customer queries must be dealt with as quickly as possible so that means optimizing how the agents are answering calls, live chat messages, SMS, and Facebook messages. 3CX call center features offer managers a full picture of live and retrosp [...]
LONDON, UK, 30TH MAY 2022 - 3CX, developer of the award-winning business communications solution, today announced the appointment of Natassia Allery to Global Sales Director in support of the company’s continued growth trajectory. In her role, Natassia will be responsible for developing and nurturing strong relationships with new and existing channel partners worldwide. She will also be handling sales processes and [...]
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