Starting April 1st, 2021, new legislation in the USA came into effect that impacts businesses using SMS messaging. As of June 1st this year, this legislation became mandatory. So what is A2P 10DLC and how do you register? What is A2P 10DLC? Application-to-Person (A2P) 10-digit Long Code (10DLC) allows a business to send SMS messages from a messaging platform to customers over l [...]
As of April this year, WhatsApp had over 2.4 BILLION unique active users worldwide with over 100 billion messages sent daily! Setting up a WhatsApp account for your organization is certainly a no-brainer if you want to achieve greater customer engagement. When Meta released the WhatsApp Business API on May 19th, our 3CX developer wizards got to work immediately. It was clear th [...]
We are happy to share the names of our five top forum contributors for our quarterly giveaway. With over 1,000 posts between them just in the last quarter, our winners have been invaluable to the 3CX Community offering continuous advice, guidance and expertise. Here are our stellar Q3 forum contributors: bitn2 fxbastler Saqqara SweetAction aws2p Congratulations! A member of the [...]
3CX supports over 100 different SIP trunk providers globally. Applying and testing to become a 3CX supported VoIP provider is the best way to get your services out in front of 3CX customers and partners. To help you with this, we’ve prepared a technical document with the requirements for becoming a 3CX supported SIP trunk provider. Technical requirements for VoIP providers Gett [...]
G2 Crowd recognized 3CX with 25 badges! These included ‘Leader’ titles across UCaaS Platforms, Call Center Infrastructure, Video Conferencing, VoIP and Contact Center categories. Once again, 3CX was also honored with the ‘Users Love Us’ badge commending excellent customer satisfaction ratings over the years. G2 is one of the most distinguished providers of independent user reviews for software products [...]
This year’s MKB Proof Awards honored 3CX for its cloud-native initiative - 3CX StartUP. Designed to tackle the hurdles of post-pandemic communication shifts, StartUP was characterized as an ‘indispensable cloud-native solution with many possibilities’. 3CX StartUP is a miniature IP PBX simplified for the needs of SMEs and startups that takes just 2 minutes to install. No need t [...]
With Update 5 came the introduction of WhatsApp integration and our SMS integration received a massive overhaul. As a result, here are a few changes to be aware of in preparation for Update 6. Old Messaging proxy will be terminated SMS setup is now simpler with the configuration being carried out directly in the SIP trunk config. You do not need to configure numbers twice and S [...]
This post ONLY concerns users running 3CX v18 on Raspberry Pi. It DOES NOT refer to users RUNNING THE SBC on Raspberry Pi! Raspberry Pi4 as a PBX There are a number of largely free users running 3CX Phone System V18 on Raspberry Pi4 devices. A few years ago running 3CX on a Raspberry Pi sounded like a good idea. However now, with the advent of inexpensive cloud computing and mo [...]
3CX Live Chat has made it into Cybernews’ hall of fame as one of the best WordPress plugins. Cybernews.com is a research-based online publication that helps people navigate a safe path through the digital world. With close to 60,000 free WordPress plugins out there, it’s important to pick carefully to avoid website performance and security issues. To help with this, Cybernews h [...]
Since our first announcement, our partner base has shown overwhelming interest and excitement in StartUP - which is amazing! Recurring questions have been pouring in, so we found it fit to clarify some points: StartUP - The business accelerator With IT resources at a premium, 3CX now gets your customers set up in less than an hour. StartUP enables the margin to trickle in from [...]
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