News - Page 15

IP Phone Guides and Firmware Updates

In recent 3CX updates, you’ll have noticed several changes regarding IP Phones. These were necessary to strengthen system security and simplify the configuration process. Let’s break them down one by one. IP Phones Added Back to Supported Some supported IP Phones were marked by vendors as EOL. With no new firmware, these models were unable to keep up with the security updates i [...]

Telin Becomes New 3CX Distributor for North America

LONDON, UK & ROSELAND, NJ, USA, 3 FEBRUARY 2023 - 3CX, developer of the innovative unified communications solution and US / CANADA based Telin, are pleased to announce Telin as an official distributor of 3CX for North America. Telin has been in the software industry since 1991, getting their start in the medical EMR and compliance industry. In 2016, Telin partnered with 3CX [...]

By |February 3rd, 2023|Comments Off on Telin Becomes New 3CX Distributor for North America
Action Required! Prepare Now for SMS Changes in U6

Attention all SMS users! Action required. In the next couple of days Update 6 will be released. If you haven’t done so already, you’ll need to reconfigure your Bandwidth, Telnyx, Twilio, Flowroute SMS! If you don’t do so, either before or immediately after the release, you’ll find your SMS won’t work. We don’t want that! Simplified SMS Configuration With Update 3 you didn’t nee [...]

Q4 2022 Top Forum Contributors Announced!

Let’s start 2023 with a round of applause for our Top 5 Forum Contributors! Just before fully plunging into the new year, we would like to wrap up our last outstanding task for Q4 and announce the winners for the last quarter. To many, 2022 has been a turbulent year, and we are incredibly grateful for your unwavering support, shared passion and continuous showing up that has he [...]

By |January 9th, 2023|Comments Off on Q4 2022 Top Forum Contributors Announced!
3CX Kicks off 2023 with 23 Badges in G2 Report

Great start to the year! 3CX has bagged 23 badges in the G2 Winter 2023 report. With recognition across the board, 3CX was named a ‘Leader’ in VoIP, Contact Center, CCI and Video Conferencing categories in the latest assessment of the top-ranked software products. It is a great honor to be recognized in the quarterly G2 report. The review website helps potential buyers navigate [...]

By |January 3rd, 2023|Comments Off on 3CX Kicks off 2023 with 23 Badges in G2 Report
3CX Live Chat: Linus vs. Jake!

Do you recall a hilarious phone maze of customers in hopes of getting personal IT tech support from Linus himself? Well, if so - you’re in for a treat! Linus Tech Tips takes the revamped 3CX Live Chat for yet another spin. But this time with a plot-twist - he’s not doing it alone. Alongside his buddy Jake, they go head-to-head to see who can resolve the most tickets in an hour. [...]

By |December 22nd, 2022|Comments Off on 3CX Live Chat: Linus vs. Jake!
2022 Holiday Season! Opening Hours

With just a few weeks left in 2022, it’s officially that time of the year again! Following the much anticipated release of U6 Alpha and WhatsApp integration among other milestones, our team is now ready to take some well-deserved time off and enjoy some festivities away from the office. Below you will find our holiday season closing days for Sales and Support departments: Our c [...]

By |December 14th, 2022|Comments Off on 2022 Holiday Season! Opening Hours
5* Communication Solution for a 5* Club Med Resort

LONDON, UK, 16 NOVEMBER 2022 - 3CX, developer of the award-winning business communications solution, today announces the successful deployment of its software on the grounds of Club Med resort in South America. The 5-star resort desperately needed an all-in-one, flexible communication solution that could bridge the communication between over 200 employees scattered across Latin America. With the help of 3CX [...]

By |November 16th, 2022|Comments Off on 5* Communication Solution for a 5* Club Med Resort
3CX Named Top Performer in the Capterra Shortlist Report 2022

3CX has been named a Top Performer in multiple software categories by Capterra, a free online service that helps organizations find the right solution. Top Performers are the highest scoring products in both popularity and user ratings out of the hundreds of products analyzed. 3CX tops the charts 3CX achieved Top performer status in Business phone system software, Cloud communi [...]

By |November 8th, 2022|Comments Off on 3CX Named Top Performer in the Capterra Shortlist Report 2022
New Firmware Release for Yealink T29G, T46G and T48G Models

Makes these phones provisionable again! Are you an existing user affected by the removal of provisioning of Yealink T29G, T46G, and T48G models? A new special firmware has been released which will allow you to once again provision these Yealink IP Phone models securely via 3CX. Why were these phone models removed in the first place? With Update 5 we had to up the security level [...]