Let’s start 2023 with a round of applause for our Top 5 Forum Contributors! Just before fully plunging into the new year, we would like to wrap up our last outstanding task for Q4 and announce the winners for the last quarter. To many, 2022 has been a turbulent year, and we are incredibly grateful for your unwavering support, shared passion and continuous showing up that has he [...]
Great start to the year! 3CX has bagged 23 badges in the G2 Winter 2023 report. With recognition across the board, 3CX was named a ‘Leader’ in VoIP, Contact Center, CCI and Video Conferencing categories in the latest assessment of the top-ranked software products. It is a great honor to be recognized in the quarterly G2 report. The review website helps potential buyers navigate [...]
Do you recall a hilarious phone maze of customers in hopes of getting personal IT tech support from Linus himself? Well, if so - you’re in for a treat! Linus Tech Tips takes the revamped 3CX Live Chat for yet another spin. But this time with a plot-twist - he’s not doing it alone. Alongside his buddy Jake, they go head-to-head to see who can resolve the most tickets in an hour. [...]
With just a few weeks left in 2022, it’s officially that time of the year again! Following the much anticipated release of U6 Alpha and WhatsApp integration among other milestones, our team is now ready to take some well-deserved time off and enjoy some festivities away from the office. Below you will find our holiday season closing days for Sales and Support departments: Our c [...]
LONDON, UK, 16 NOVEMBER 2022 - 3CX, developer of the award-winning business communications solution, today announces the successful deployment of its software on the grounds of Club Med resort in South America. The 5-star resort desperately needed an all-in-one, flexible communication solution that could bridge the communication between over 200 employees scattered across Latin America. With the help of 3CX [...]
3CX has been named a Top Performer in multiple software categories by Capterra, a free online service that helps organizations find the right solution. Top Performers are the highest scoring products in both popularity and user ratings out of the hundreds of products analyzed. 3CX tops the charts 3CX achieved Top performer status in Business phone system software, Cloud communi [...]
Makes these phones provisionable again! Are you an existing user affected by the removal of provisioning of Yealink T29G, T46G, and T48G models? A new special firmware has been released which will allow you to once again provision these Yealink IP Phone models securely via 3CX. Why were these phone models removed in the first place? With Update 5 we had to up the security level [...]
Starting April 1st, 2021, new legislation in the USA came into effect that impacts businesses using SMS messaging. As of June 1st this year, this legislation became mandatory. So what is A2P 10DLC and how do you register? What is A2P 10DLC? Application-to-Person (A2P) 10-digit Long Code (10DLC) allows a business to send SMS messages from a messaging platform to customers over l [...]
As of April this year, WhatsApp had over 2.4 BILLION unique active users worldwide with over 100 billion messages sent daily! Setting up a WhatsApp account for your organization is certainly a no-brainer if you want to achieve greater customer engagement. When Meta released the WhatsApp Business API on May 19th, our 3CX developer wizards got to work immediately. It was clear th [...]
We are happy to share the names of our five top forum contributors for our quarterly giveaway. With over 1,000 posts between them just in the last quarter, our winners have been invaluable to the 3CX Community offering continuous advice, guidance and expertise. Here are our stellar Q3 forum contributors: bitn2 fxbastler Saqqara SweetAction aws2p Congratulations! A member of the [...]