This beta introduces several updates focused on visibility, control and usability. A new Beta of the 3CX iOS App V5.3 is now available for testing. This version includes general improvements, along with new features available from Version 20 Update 7, such as voicemail transcription previews, number blocking, and SMS restrictions based on country codes. Read on for more. View T [...]
System health monitoring natively within the 3CX platform. Update 7 Alpha, coming hot off the heels of the successful Update 6 Final release, delivers several major improvements for system administration. Amazon AWS S3 buckets are now included for remote storage. 3CX System Watcher assists Admins in actively monitoring core 3CX services and system metrics. For data offloading, [...]
CSR, Tech Support and Sales teams are on holiday from 11-15 August 2025. 3CX will observe a brief shutdown period from Monday 11 to Friday 15 August 2025. During this time, our Customer Service, Technical Support and Sales teams will be limited as staff take a short summer break. This applies to all channels of communication, including phone, email and ticketing systems. For an [...]
Another year as a trusted choice for enterprise communications. 3CX has been listed on several highest-rated and most popular software charts for the following software categories, released this year: 2025 Capterra Shortlist for VoIP 2025 Capterra Shortlist for Call Center 2025 Capterra Shortlist for Telephony 2025 Software Advice FrontRunner in Call Center Such recognition hig [...]
See all your calls and configure voicemail greetings straight from the desktop app. Following last week's BETA release, the latest 3CX Softphone App for Windows is now available in production. This update introduces voicemail greeting configuration and a new “All Calls” tab, giving users quick access to their active, held, and parked calls in a single view. Fixes and Improvemen [...]
Fixes and improvements for a better calling and messaging experience. Following last week's BETA release, the latest version of the 3CX Android app is now available in production. This update delivers performance improvements for faster app loading and better responsiveness across the UI. Fixes and Improvements Library internal updates Performance improvements Missing translati [...]
Use 3CX as your default calling and messaging app on iOS 18.2. Following last week's BETA release, the latest 3CX iOS app release is now available in production. This version introduces full support for iOS 18.2, allowing users to select 3CX as the default calling and messaging application on iPhones. Fixes and Improvements New: Support for iOS 18.2+ default calling app Support [...]
Awarded as Summer 2025 Leader, 3CX continues as best-in-class among 100,000 products! 3CX has been ranked among the top software solutions on SourceForge for Summer 2025, placing in the top 5% of over 100,000 products based on verified user feedback. Based on user reviews only, the award highlights 3CX’s consistent performance and customer satisfaction. With high ratings across [...]
The full recording is now available on the 3CX YouTube channel. The webinars once again saw strong participation, with hundreds of partners, admins, and users attending across different regions! This latest round of 3CX webinars focused on the final release of Version 20 Update 6 and the new Grafana integration. Led by our community and product managers, the session covered key [...]
Easily monitor all call activity and manage voicemail greetings directly from the softphone. A new Beta update is available for the 3CX Softphone for Windows. Version 5.2 introduces new call visibility options and the ability to manage voicemail greetings from the app. Here’s what’s included. View All Calls in One Place A new dropdown has been added under “All Calls” to give us [...]
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