Awarded as Spring 2025 Leader and Top Rated Software, 3CX continues as best-in-class among 100,000 products! 3CX has once again demonstrated its commitment to delivering top-tier solutions by earning two major accolades for Spring 2025. Recognized by both SourceForge and TopBusinessSoftware.com, 3CX was ranked in the top 5% and above 95% of over 106,000 software products based [...]
Sign up, sharpen your skills and get certified. Monthly 3CX Academy Basic and Advanced Training webinars cover everything you need to know, helping you get your certification and support your 3CX customers. Whether you're new to 3CX or already working towards certification, these sessions will give you valuable insights: Better understanding of V20: Learn the key features and u [...]
Important changes to trial keys, key replacement and hosting options. In line with our 2025 strategy, we’re making changes that affect the way trial keys, commercial key replacements and hosting on 4SC licenses are handled. Read on for a breakdown of what’s new. Trial Keys Now Issued as 8SC PRO Trial keys are now issued as 8SC PRO licenses instead of 4SC PRO. The validity of a [...]
CDR rewrite for better reporting. Sync & offload to PostgreSQL or BigQuery. Connect to Grafana. Update 6 has been one of the most anticipated releases in V20, with a major overhaul in call reporting. Following the success of the ALPHA and BETA, the Release Candidate is now available to download and includes improvements in Grafana support. Read on to see what we’ve accompli [...]
Let Receptionists set call forwarding rules and read & reply via chat notification itself. The latest 3CX Windows Softphone 5.1 BETA lets your receptionist set call forwarding rules and introduces read & reply via the chat notification itself. There’s also updates on QR code provisioning - to connect 3CX mobile clients directly from the 3CX Softphone - as well as settin [...]
Sync with Google BigQuery and leverage Grafana for powerful reporting. Version 20 Update 6 BETA heralds a major step forward in call reporting. Building upon the new reports recently introduced, you can now sync 3CX with Google BigQuery and leverage Grafana for all kinds of reporting, dashboarding and visualisation capabilities! Stored separately from your instance - with more [...]
PUSH date extended and how to upgrade to V20. Following on from our update in December, we’ve extended PUSH support for V18 users until August 31st, 2025. This gives more time to complete your migration to V20. After this date, PUSH for both Android and iOS will stop working on V18. To keep receiving PUSH, you must be on V18 Update 9B or V20. Reminders V18 is end of life: No fu [...]
It’s time to announce the 3CX Forum Community winners. 3CX Forum has over 160,000 members in the international section and 70,000 across the national forums. It’s a great place to ask questions, share knowledge, and stay informed about product releases and updates. As in previous years, we’re recognising the members who gave the most helpful contributions to the community. Here [...]
Continuing as a trusted choice for enterprise communications. 3CX has been recognized as a 2025 Top-rated Call Center software in multiple flagship reports by Gartner Digital Markets across its leading platforms, including Capterra and Software Advice. These acknowledgments reflect our commitment to support customers with a feature-rich, easy-to-use communications system. Award [...]
187 reports and 67 badges for unified communications and collaboration success. We’re proud to share our latest standings in the G2 Spring 2025 reports across multiple categories and regions. G2 has again recognized 3CX with several badges for continuing to provide reliable, high-quality communication solutions. Highlights from G2 Spring 2025 Reports VoIP Enterprise Usability I [...]
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