Updates to Live Chat and WordPress Plugins bring fixes and enhancements to improve usability. The latest updates for the 3CX Live Chat and WordPress plugins are now available - including improved performance and compatibility and customisation options, along with SEO tag improvements for better indexing. If you’re using the Live Chat Code Snippet plugin, updates will be applied [...]
Sign up for a free 3CX Academy webinar. Our regular 3CX Academy Basic and Advanced Training webinars cover everything you need to know, helping you get your certification and make the most of 3CX. Our most recent update V20 U5, brings new DECT support, Google Workspace, MS Teams status control, multi-tenant upgrades, and more. These updates will be covered in our March webinars [...]
Send incoming calls to the right destination. This script intercepts incoming calls. It checks the dialed number against a list in a file. This means it's easy to adjust the rules as you just update the file. When a number matches one on the list, the call is forwarded to its designated destination. If the trunk settings are strict and there is no match, the call is blocked. Ho [...]
Direct incoming calls automatically based on the caller’s number to specific destinations. This script allows you to direct incoming calls to specific destinations based on the caller’s phone number. It checks a list of numbers stored in a file, and routes matching calls accordingly. This is useful for prioritizing VIP customers, blocking spam, or ensuring important calls reach [...]
3CX V20 Update 5 makes it to Release Candidate. Following the ALPHA, BETA 1 and BETA 2 releases of V20 Update 5, the Release Candidate is now available. Here’s what’s included. What’s New Update 5 RC brings key fixes and improvements: QR code setup for mobile apps when using the desktop app is fixed. Issues with connection quality monitoring when scores are set to "Unknown" hav [...]
4 New Call Reports and improved filters scheduled for next update. We outlined at the end of 2024 enhancements coming to “standard” call reporting. It's taking longer than expected, but we’re confident it will be worth the wait. Although we can never give an exact date, we anticipate at least a month from now. In this blog post we describe four new reports along with a number o [...]
A helicopter view of the path ahead for our customers and partners. A pioneer in the VoIP industry - 3CX has helped build SIP interoperability, provided freedom of choice of phones and providers, and helped phone vendors and SIP trunk providers make their platforms more secure and reliable to the benefit of the whole VoIP industry. Hundreds of thousands of IT admins and partner [...]
New DECT support and tweaks ahead of the full rollout. Following the successful ALPHA and BETA 1 phases, we are now releasing Update 5 BETA 2. We’ve addressed key issues before moving to the final release which is expected shortly. What’s New in Update 5 BETA 2? Snom DECT M500 Support Fully compatible with the Snom M500 series. Learn more about setup and configuration in our Sn [...]
Keep your 3CX system up to date if you are not running the latest version. 3CX will be replacing SSL certificates required for PBX activation on February 24, 2025. If you’re running an older version of 3CX, your system will continue to work. From 24 February 2025 onwards, it will not be possible to renew the license if you make changes. We suggest therefore that you update as s [...]
Sharpen your skills and get certified. 3CX Academy is back with another round of webinars, designed to help you keep up with the latest updates, master V20, and move forward with your 3CX certification. Whether you're new to 3CX or already working towards certification, these sessions will give you valuable insights: Better understanding of V20: Learn the key features and updat [...]
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