Blog - Page 31

Top Forum Contributors Announced for Q2 2024

Expertise is recognized in the 3CX Forum. It is once again time to recognise those who truly enhance the 3CX Forum and make it into a community for invaluable discussion and troubleshooting. We truly appreciate your efforts and ongoing support. Read on for our top contributors for Q2 2024. Our token of appreciation for your continued support: 1st place: EUR 500 2nd place: EUR 2 [...]

3CX Surpasses RingCentral, 8x8, & Dialpad in Leading Software Review Platform

SourceForge selects 3CX as category leader for summer 2024. For the seventh consecutive season, 3CX has been selected as leader in the Unified Communications Software category by SourceForge. SourceForge is a leading software comparison platform, with a product database of over 90,000. The award highlights that 3CX is one of the most widely- and best-reviewed products in the in [...]

By |July 22nd, 2024|Comments Off on 3CX Surpasses RingCentral, 8x8, & Dialpad in Leading Software Review Platform
Debian 10 (V18) has Reached End of Life

Upgrading to V20 should be scheduled as soon as possible. Debian 10 - upon which V18 for Linux is based - has reached end of life. This means no further security updates will be released by Debian. Quoting from their release “Starting in July, Debian will not provide further security updates for Debian 10. A subset of buster packages will be supported by external parties.” The [...]

Add M365 Contacts & Monitor Call Quality in Latest Android App

Add M365, CRM, personal & company contacts from the 3CX app. Following the last BETA, the 3CX App for Android is now released. The latest update allows you to add contacts to Personal, Company, CRM and M365 phonebooks during an ongoing call as well monitor your call quality from the app’s dialpad. Read on to see how the new features work. Add M365, CRM, Personal or Company [...]

Monitor your Call Connection Quality with the New iOS App

Ad-hoc conferences on-the-go & connection monitoring in latest iOS app. Our last BETA has made it to the final release stage and includes a new “Connection Quality Monitoring tool” accessed directly from your app’s dialpad. If during a call you experience any issues or glitches all you need to do is: Tap on the call duration label within your dialer A dialog will appear pro [...]

By |July 17th, 2024|Comments Off on Monitor your Call Connection Quality with the New iOS App
What’s New in V20 U2? Product Overview Webinars

Sign up for a free V20 U2 interactive webinar. V20 U2 has just been released - including the much anticipated Open AI integration for transcription - along with a host of other new features, fixes, and improvements. To bring you up to speed with everything V20 Update 2 has to offer you, we’ll be hosting a series of product overview webinars. All webinar sessions cover the same [...]

By |July 12th, 2024|Comments Off on What’s New in V20 U2? Product Overview Webinars
3CX Windows Softphone BETA 2 Adds Yealink Headset Support

Answer, drop, switch calls & more from your Yealink headset. This latest 3CX Windows Softphone BETA adds Yealink headset support, giving you more options to control your calls from different devices, whether that’s a deskphone or a headset. This latest integration enables you to answer, drop, decline, hold, mute and even switch calls all from your Yealink headset - via the [...]

V20 U2 Release - OpenAI, Teams and More Control

Improved Teams integration, AI & increased admin control. Following last week’s Release Candidate - as well as the previous ALPHA and BETA releases - V20, Update 2 is released and ready for deployment. Read on to see what’s included as well as how to update to this version. Sync Teams & 3CX Presence Status Sync your Microsoft Teams Presence to 3CX or vice versa. There’s [...]

Sync & Add Contacts to M365 & CRM with Android App Beta

Connection quality monitoring, conference management & M365 syncing. Easily add contacts to Personal, Company, CRM and M365 phonebooks during an ongoing call with the latest Android App Beta. Adding a Contact Whilst on a call to an unsaved number: On the dialer, tap on the ‘Add Contact’ label A form opens, displaying the pre-populated number Give the contact a name, last na [...]

Initiate Ad-Hoc Conferences Using CarPlay with iOS Beta

Ad-hoc conferences & connection monitoring tool in new iOS Beta. With the latest iOS Beta app you can initiate a conference, from your car, with two or more people by simply saying “Hey Siri, call Katie and Iris using 3CX''. If more than 2 participants are to be called, ensure you say the word “and” before each person’s name. Note: If multiple contacts in your phonebook hav [...]