A background on the new Universal Headset Driver Recently we had to move our headset integration to the WebHID standard. This blog post explains the ins and outs of this new standard. What is WebHID Universal Headset Integration? First off, what is it? The WebHID Universal Headset Integration is a standard to allow seamless and generic bidirectional Computer Telephony Integrati [...]
Due to popular demand, we’re adding more Webinar dates for Update 6! Join our free technical webinars where we'll be talking about improved configuration, new features and a 3CX fit for the next generation. Learn more about: SBC-capable IP Phones configuration New ‘Group’ functionality Roles for simple rights management Plus Q&A during the presentation! Free Sign Up Today! [...]
Did you have SMS configured before Update 4 using Telnyx, Flowroute, Bandwidth or Twilio? SMS not working? Update 6? The past few days we’ve been receiving a lot of feedback in the Forums regarding the SMS configuration. We’re listening! More clarification was required. We gathered together the main gotchas and points that you need to follow to have your SMS provider working in [...]
In recent 3CX updates, you’ll have noticed several changes regarding IP Phones. These were necessary to strengthen system security and simplify the configuration process. Let’s break them down one by one. IP Phones Added Back to Supported Some supported IP Phones were marked by vendors as EOL. With no new firmware, these models were unable to keep up with the security updates i [...]
LONDON, UK & ROSELAND, NJ, USA, 3 FEBRUARY 2023 - 3CX, developer of the innovative unified communications solution and US / CANADA based Telin, are pleased to announce Telin as an official distributor of 3CX for North America. Telin has been in the software industry since 1991, getting their start in the medical EMR and compliance industry. In 2016, Telin partnered with 3CX [...]
The final release for Version 18 Update 6 is now live. By introducing SBC-capable IP Phones, new group features, and seven user roles in rights management, we’ve worked hard to simplify your setup, and modernize your configuration. The result? A 3CX fit for the next generation. Let’s take a look at what we’ve achieved, as well as what’s next on the horizon. 3CX SBC-Capable Phon [...]
Attention all SMS users! Action required. In the next couple of days Update 6 will be released. If you haven’t done so already, you’ll need to reconfigure your Bandwidth, Telnyx, Twilio, Flowroute SMS! If you don’t do so, either before or immediately after the release, you’ll find your SMS won’t work. We don’t want that! Simplified SMS Configuration With Update 3 you didn’t nee [...]
Following on from last week's Update 6 RC 1, we’ve listened to your feedback! Release Candidate 2 brings more improvements and minor fixes. We’re on schedule, with the final release just days away. Here’s What We’ve Fixed: We’ve added a field to show the local IP address of a listed SBC device or Router Phone in the ‘Voice & Chat’ and "Users > IP Phone" tabs. There’s bet [...]
Sneak preview! Update 6 has reached Release Candidate (RC) status, as 3CX Developers move to ‘Code-freeze’. With all QA test checks on Linux and Windows completed with thousands of customers worldwide, we’re now up and fully running in 3CX production. We’re confident it’s ready for you too! In a nutshell, this very important RC brings you major redevelopment around headset inte [...]
With the introduction of Hosted by 3CX, the 3CX SBC takes center stage. It’s the best way to connect your remote-site IP handsets and simplify your deployment. Here’s why! V18 Update 6, currently in Beta, allows you to set up a low-cost IP Phone and run the 3CX SBC on dedicated and StartUP instances. This removes the need for dedicated hardware on your remote site, solving supp [...]
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