Blog - Page 50

Q4 2022 Top Forum Contributors Announced!

Let’s start 2023 with a round of applause for our Top 5 Forum Contributors! Just before fully plunging into the new year, we would like to wrap up our last outstanding task for Q4 and announce the winners for the last quarter. To many, 2022 has been a turbulent year, and we are incredibly grateful for your unwavering support, shared passion and continuous showing up that has he [...]

By |January 9th, 2023|Comments Off on Q4 2022 Top Forum Contributors Announced!
Supported SIP Trunk Providers Always Preferred

When it comes to choosing the right SIP trunk provider for your 3CX deployment, opting for a preferred or supported provider is always recommended. Our teams make sure that each release of 3CX is thoroughly tested with the provider. Not only does this guarantee a faster and seamless setup, but if you ever need technical support with your trunk, our support team will be at hand [...]

3CX Kicks off 2023 with 23 Badges in G2 Report

Great start to the year! 3CX has bagged 23 badges in the G2 Winter 2023 report. With recognition across the board, 3CX was named a ‘Leader’ in VoIP, Contact Center, CCI and Video Conferencing categories in the latest assessment of the top-ranked software products. It is a great honor to be recognized in the quarterly G2 report. The review website helps potential buyers navigate [...]

By |January 3rd, 2023|Comments Off on 3CX Kicks off 2023 with 23 Badges in G2 Report
3CX Live Chat: Linus vs. Jake!

Do you recall a hilarious phone maze of customers in hopes of getting personal IT tech support from Linus himself? Well, if so - you’re in for a treat! Linus Tech Tips takes the revamped 3CX Live Chat for yet another spin. But this time with a plot-twist - he’s not doing it alone. Alongside his buddy Jake, they go head-to-head to see who can resolve the most tickets in an hour. [...]

By |December 22nd, 2022|Comments Off on 3CX Live Chat: Linus vs. Jake!
Integrate JetPack CRM To Accelerate Your 3CX

JetPack CRM has been added to the list of 11 different 3CX developed and maintained CRM integrations that are easy and straightforward to set up. Perfect for any WordPress user, JetPack CRM is inexpensive and can be set up directly from the WordPress interface. Features include click2call straight from the CRM interface and journaling of calls and chat conversations. Check out [...]

By |December 21st, 2022|1 Comment
Update 6 Beta Available Now

Update 6 has come out of our test cycles with flying colors and has already been deployed thousands of times. Therefore we are releasing Update 6 as Beta and making it available as the default install option as follows: New on-premise Linux installs deployed from our portal will be installed using Update 6 All StartUP instances will be updated to Update 6 New Hosted by 3CX Tria [...]

By |December 19th, 2022|153 Comments
2022 Holiday Season! Opening Hours

With just a few weeks left in 2022, it’s officially that time of the year again! Following the much anticipated release of U6 Alpha and WhatsApp integration among other milestones, our team is now ready to take some well-deserved time off and enjoy some festivities away from the office. Below you will find our holiday season closing days for Sales and Support departments: Our c [...]

By |December 14th, 2022|Comments Off on 2022 Holiday Season! Opening Hours
3CX Android Official Release: Google Assistant & Chat Improvements

The latest official release of our Android app is now available for update and download from the Google Play Store. Google Assistant support has been baked in alongside new chat features and Bluetooth audio device improvements. OK Google! Call using 3CX Using Google Assistant to make calls via 3CX is easy. For example, simply say “OK Google, call 101 using 3CX”. Calling a conta [...]

By |December 13th, 2022|2 Comments
3CX iOS App Official Release: Chat Management Made Easy

Download the newly released official 3CX iOS app from the App Store today. Chat management has been simplified with the introduction of content forwarding, message timestamps, and the ability to add/remove participants in groups. Forward content with ease Forwarding messages and attachments is now even easier. Tap the new "Forward" button, select what content you want to forwar [...]

By |December 12th, 2022|Comments Off on 3CX iOS App Official Release: Chat Management Made Easy
3CX StartUP Now Supports Deskphones

All StartUP instances have been upgraded to Update 6 and now support deskphones. This means you can configure IP Phones running behind either an SBC capable router phone or a conventional SBC device such as a Raspberry Pi or Debian instance. New installs for hosted trials and NFR hosted instances have also been updated to run on Update 6 to benefit from U6 features. SBC capable [...]

By |December 8th, 2022|Comments Off on 3CX StartUP Now Supports Deskphones