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3CX Phone System Service Pack 5

Version 12 SP5 is no longer available for download. To download the updated version click here.

We are pleased to announce a new update for 3CX Phone System 12. Service Pack 5 is now available for download directly from the 3CX Phone System Management Console. Special focus was made on User interface improvements to the 3CXPhone clients for Windows, iOS, Android.


  • Improved help documentation
  • Numerous improvements and fixes to 3CXWebmeeting module. Now Webmeeting is enabled by default for all installations
  • 3CXPhone crash on startup fixed
  • Fixed export call reports to CSV format
  • When Queue notification emails are delivered, CallID is sent in the email notification. Can be very useful for troubleshooting purposes
  • Added amount of time caller has been waiting in the queue to the email notification
  • Presence in iOS Client was not working when 3CX Server is Cloud Server
  • New 3CX Grey theme in 3CXPhone for Windows
  • Fixed stuck call notification in 3CX TAPI Server. Complete uninstall and re-install of 3CXCRM is required
  • Fix in Cisco SPA Phone Template for Cloud Server not able to get the logo provisioned correctly.
  • Fixed creation of Portal Admin Web

Change Log/Build History

You can see a complete list of changes by clicking on the following links:
3CX Phone System
3CXPhone for Windows
3CX Phone for Android
3CX Phone for iOS

Installing 3CX Phone System 12 Service Pack 5

Access the 3CX Management Console, click on 3CX Service Packs / Updates and download SP5.


  • Download 3CX Phone System Version 12 Service Pack 5.
  • The 3CXPhone for Windows client is included in the 3CX Phone System 12 installation package and will be updated automatically.
  • 3CXPhone for Mac OS is also included in 3CX Phone System 12 installation package and will be updated automatically.
  • Download 3CXCRM update from 

Download 3CXPhone for Android and iPhone

Documentation and Links

We welcome your feedback and comments in the 3CX Forums and on our Facebook Page.

By |May 5th, 2014|Comments Off on 3CX Phone System Service Pack 5

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