Powerful new version delivers free communication for SMB’s worldwide.

Small businesses need a cloud communications platform that’s easy to set up and manage, handles calls as well as messages - and offers remote and hybrid working capabilities. Our answer? “Hello Small Business, meet the latest 3CX edition!” You’ll recall about a month ago we gave you a sneak preview. Today we’ve launched. 3CX SMB - Small Business is now on sale. For more on this powerful, cloud-only phone system giving small businesses worldwide the features they need at an unbeatable price - and starting FREE - read on.

Cloud Native 3CX: Scalable and Flexible

Screenshot of the Admin Console

To directly address the needs of small businesses, we've been working hard behind the scenes at 3CX. We’ve been able to leverage our expertise with more than 300,000 customers worldwide, and at the same time remove the pain points that were obstacles to small businesses enjoying everything our platform has to offer. Today, this is what we’ve delivered in our 3CX Small Business Edition:

  • A product that requires zero IT skills and minimal time for set up.
  • All the features and functions that a small business needs - accessed through an easy to use Web client, Apps and Deskphone.
  • Straightforward, out of the box, pricing plans.
  • No configuring your own SIP trunk.
  • Hosting costs and system management eliminated.
  • No black box of set-up costs - which everyone wants to avoid - but most of all small businesses.
  • Scalable, flexible, and upgradable without service interruptions because we manage for you.

Start with 3CX FREE! Grow into 3CX SMB

3CX FREE
3CX Small Business Edition
  • Phone System for Teams
  • Live chat
  • Business Whatsapp
  • Video conferencing with no time limit
  • 1 ring group and 1 auto-attendant
  • Free calls from website
  • Mobile & desktop applications
  • 3 Deskphones
  • 1 SIP Trunk + 1DID
  • Multi Level IVR
  • Call Queues
  • Reporting
  • Any number of Deskphones
  • SMS support
  • Voicemail-to-text
  • 1 SIP Trunk + Unlimited DIDs
  • Detailed comparison here

FREE forever

  • Up to 10 users - $175 per year
  • Up to 20 users - $275 per year

This new, cloud-native edition is available as 3CX FREE or 3CX SMB. Start with 3CX FREE at no cost at all. It covers the needs for most businesses. And in your own time as your business grows - and when YOU and YOUR BUSINESS are ready, gear up to 3CX Small Business Edition!

You can buy 3CX SMB 10 for up to 10 users, or 3CX SMB 20 for up to 20 users. 3CX FREE - for up to 10 users - will be free forever. Configure Live Chat, Business WhatsApp, Video Conferencing, 3CX Talk links and even a Ring Group. Add your own SIP trunk and DID numbers, IP Phones too, along with a multi level IVR and call queue. It’s big business features at a fraction of the price.

Do the Math! Forget Per User Per Month Pricing!

Do your own research and then do the Math! A quick look tells you most online comms platforms are charging you on a per user, per month price - in some cases as much as $35 per month whether or not you’re using your extension numbers and excluding LiveChat, WhatsApp etc. etc. - all the features that 3CX gives you for free. Here’s what that looks like when you break it down:

Type of company Small Business
Number of Users 10
Online Comms Platform pad-dial 3CX FREE 3CX SMB
Monthly Cost per User $35 $0 $1.46
Total Monthly Cost 10 Users $350 $0 $14.58
Total Annual Cost 10 Users $4,200 per year $0 per year $175 per year

As you can see, with 3CX SMB, we charge one small yearly fee of $175 to buy the phone system. All you need to do is add your own SIP trunk account from as little as $1 per month. You’ll pay your SIP Trunk provider for the calls you make. There are lots of options available.

To be clear, without a SIP trunk, your phone system will work but you won’t be able to make and receive external calls. You will be able to receive internal calls and Facebook and WhatsApp messages if set up. That’s not a limitation of 3CX – no modern phone system works without a SIP channel to route calls.

But it’s still great news – a SIP channel is typically much cheaper to run than a traditional ISDN phone line, as are the call charges. As well as acquiring a full-featured multi-user phone system, you can reduce your costs too.

Not only does 3CX offer you a state of the art next-gen phone system - we also give you an opportunity to save thousands per year on your telecoms charges. You’re welcome!

How Does 3CX SMB Fit Our Partner Model?

3CX SMB is a perfect fit for our Partner model. We know from listening to Partner experiences and feedback that servicing smaller customers on a dedicated server is too expensive. At the same time, we also know it’s important for us to continue to create new business opportunities for our Partners so they can continue to grow alongside us.

With 3CX SMB, Partners can now onboard their customers faster and - importantly - at minimal expense. With the commercial roll out in place, auto assigning potential customers to our Partners begins. With the ability to install 3CX SMB - hundreds of cloud instances on a single server are now possible. So not only is onboarding faster - ongoing support of smaller customers is now much more cost efficient.

3CX PRO - Professional and 3CX ENT- Enterprise editions?

And what happens to the 3CX PRO and 3CX ENT editions? These remain in place as our “dedicated” instances, suitable for mid to larger sized businesses with more complex phone system requirements. We continue to develop these to remain a key industry solution in the global telecommunications marketplace.

Try out 3CX FREE

Existing Customers and Partners:

  • Go to ‘Systems’ page in the Customer Portal
  • Click ‘Add Systems’ button in the top right corner
  • From here you’ll be asked to choose your 3CX edition

New Customers

Get started with a 3CX FREE account and follow the 4 easy steps in the setup wizard.

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