Earlier this month we released Version 18 Update 8. Although not affecting all installations it meant that during the investigations Update 8 was temporarily paused. The hotfix for public interface/default gateway installs has now been merged into the revised U8 Final. This blog serves to recap on where we are today and what you may need to do - particularly if you have a subscription due for renewal soon!
License Page Access & Renewals
As a result of the SSL certificate renewal on the license server, update 8 is required to activate, see or refresh your license information after you renew your subscription.
If you’re on update 7 and below you cannot access the license page. You will need to update to version 18 update 8. If you are on update 8 & 7A this does not apply.
If your license key is due to expire shortly, you must install update 8 in order to access the license page where you can renew and refresh your subscription. Unfortunately, if you did not renew your subscription prior to its expiration date and you are not on U8 your only option is to contact our Customer Service team who will guide you on next steps to proceed with your renewal.
How to Get V18 Update 8
This is the final of version 18 update 8 and is suitable for production systems. Users can access the update from the management console. Update to "New 18.0 Update 8 Final."
View the complete changelog here.
Looking Ahead
We’re currently preparing an Update 8A with some improvements and fixes. More on this in the coming days.
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