AI

Help Guides

3CX Programmable Extensions let developers create AI agents that handle live calls through the 3CX Phone System.3CX Agentic Call Control is a set of ready-made code examples for building those AI agents. Each example connects a Programmable Extension to a realtime AI provider such as OpenAI, xAI, Ge...

Using Zoho Email With 3CX

28 August 2026

Zoho strongly recommends that you set up Two-Factor Authentication on email accounts for safety and security purposes. With 2FA enabled, you will need to set up a dedicated App Password in Zoho to send 3CX emails through Zoho Mail's SMTP service.Generate a Zoho application-specific passwordLog in to...

System email keeps important PBX messages moving, from alerts and reports to invitations, password resets and user welcome emails. The new SendGrid option in Version 20 Update 10 gives organizations that already use the service a clear, purpose-built setup path in 3CX.Instead of starting from the ge...

Latest Blogs

Compare built-in AI Agents, PBX-local Call Scripts and externally hosted Programmable Extensions. Want an AI receptionist to handle incoming calls? An...

Existing ENT+ licences will move automatically to AI Edition in January 2027, preserving their remaining value while opening the door to more flexible...

Choose OpenAI, Gemini or Grok and run the conversation where the call already lives. 3CX now has ready-made call script samples for OpenAI Realtime, G...

A customer calls back. A colleague takes over. Someone needs to check what was agreed. You finish a call knowing what the customer needs. Then another...

Lower prices on new 24SC+ licenses, larger deployments and 3-year renewals. AI is changing what businesses can do with their communications platform. ...

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