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Dynamic Client Registration for MCP clients doesn't seem to get "Persistent" status — client registration eventually forgotten
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80
Kevin Attard Compagno
Kevin Attard Compagno
Using Localai.io
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1
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81
Kevin Attard Compagno
Kevin Attard Compagno
AI Receptionist compability to EU-GDPR
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5
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203
KyriacosS_3CX
KyriacosS_3CX
Feedback > Testing AI web support tool
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KyriacosS_3CX
KyriacosS_3CX
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Q: proper place for feedback on testing the AI_Help_Support features?
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102
KyriacosS_3CX
KyriacosS_3CX
Feature Request: AI read a user's presence status
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gofastsol
Nick - SPN Co
Feature Request: Retain AI Transcriptions Without Call Recordings
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425
aholmes-think
AI not processing end of call routine -> just disconnects
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4
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472
aholmes-think
Voicemail transcription no longer working — HTTP 403 from storage.googleapis.com
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12
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510
Morgane
AI Agent 5 second delay on responding
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2
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130
Kevin Attard Compagno
Kevin Attard Compagno
Using OpenAI models not hosted by OpenAI for transcription
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4
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282
KyriacosS_3CX
KyriacosS_3CX
Call transcription – User access to their own transcripts
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3
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170
agencepro
AI Voicemail Transcription Has Stopped Working
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1
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142
NikosT_3CX
NikosT_3CX
How to enable AI Personal Assistant to read Extension Status Message? Can AI answer incoming Chats (WhatsApp)?
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0
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115
LH74
3CX AI Agent can not transfer to Queue
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5
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184
Charles_3CX
Charles_3CX
robinsonconsulting
AI Personal Assistant Not Capturing Phone Number when Passing Message Windows/Mobile Client
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2
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150
robinsonconsulting
robinsonconsulting
rlg
AI Receptionist, allow same destination several times
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1
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123
KyriacosS_3CX
KyriacosS_3CX
MCP on Hosted?
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1
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134
NikosT_3CX
NikosT_3CX
rlg
Force info to be in call screening
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4
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148
rlg
rlg
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AI Receptionist context as a CRM variable
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207
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Help Guides

AI Providers for 3CX Programmable Extensions

31 August 2026

3CX Programmable Extensions let developers create AI agents that handle live calls through the 3CX Phone System.3CX Agentic Call Control is a set of ready-made code examples for building those AI agents. Each example connects a Programmable Extension to a realtime AI provider such as OpenAI, xAI, Ge...

Using Zoho Email With 3CX

28 August 2026

Zoho strongly recommends that you set up Two-Factor Authentication on email accounts for safety and security purposes. With 2FA enabled, you will need to set up a dedicated App Password in Zoho to send 3CX emails through Zoho Mail's SMTP service.Generate a Zoho application-specific passwordLog in to...

Using Sendgrid Natively With 3CX

28 August 2026

System email keeps important PBX messages moving, from alerts and reports to invitations, password resets and user welcome emails. The new SendGrid option in Version 20 Update 10 gives organizations that already use the service a clear, purpose-built setup path in 3CX.Instead of starting from the ge...

Latest Blogs

Go Beyond Standard Reports With 3CX MCP Server

September 11th, 2026

Use 3CX MCP to connect your AI and PBX data, creating reports on questions that matter. Standard 3CX reports cover the metrics most teams need day-to-...

3CX Programmable Extensions: Choose Your AI Provider

September 2nd, 2026

Build 3CX Programmable Extensions that connect AI agents to live calls. 3CX Programmable Extensions let developers create AI agents that handle live c...

3CX MCP Server: Manage Your PBX With AI

August 26th, 2026

Connect your AI client to 3CX to query PBX data, generate reports and perform permitted actions. The introduction of the 3CX MCP Server marks a major ...

Adding a 3CX Customer Service AI Agent Into Your Workflow

August 25th, 2026

Optimization strategies for effective deployment of the 3CX Customer Service AI agent. The 3CX Customer Service AI Agent in V20 Update 10 can answer r...

Improved AI Call Summaries in V20 Update 10

August 24th, 2026

Update 10 makes AI call summaries more useful by adding notes and action items. A call summary should tell you more than just what was said. With V20 ...

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