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Local Transcription - Multiple 3CX Instances to single GPU server?
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9
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1K
nikolascx
nikolascx
directlineit
AI Agent Written Message Delivery Still Not Working - V20 Alpha 9
Answers
16
Views
1K
nikolascx
nikolascx
Knowledge Base Size Limitations?
Answers
6
Views
584
nikolascx
nikolascx
AI Email Messages
Answers
3
Views
447
deycom
lancerichards
AI Receptionist to MCP Server
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3
Views
559
lancerichards
lancerichards
Route call based on Customer Department
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7
Views
357
nikolascx
nikolascx
lancerichards
Introduce Calls
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4
Views
285
nikolascx
nikolascx
lancerichards
Fallback on AI Failure
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1
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238
nikolascx
nikolascx
Ai Personal Assistant Does Not Screen Calls - Version 20.0 Update 8 (Build 1121 Release)
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1
Views
229
nikolascx
nikolascx
accentlogic
AI variables for source_extension and source_primary_department?
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1
Views
151
nikolascx
nikolascx
lancerichards
ElevenLabs Voice Engine
Answers
7
Views
1K
lancerichards
lancerichards
AI Reception to send message on call transfer
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5
Views
648
newfreedom
R.Larouche
3CX Transcription: How to automatically mask sensitive data (PII)?
Answers
3
Views
336
N_G
N_G
V1.4 Beta Build 38
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8
Views
432
nikolascx
nikolascx
AI cannot find extension numbers to transfer to, can transfer by name
Answers
21
Views
973
nikolascx
nikolascx
Transcriptions and Sentiment not making it to Data Connector Google BigQuery
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2
Views
356
AbleTP
3CX Data Available to Company AI Models
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11
Views
1K
nikolascx
nikolascx
Zugriff des 3CX AI Agenten auf externe Datenbank
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1
Views
241
KyriacosS_3CX
KyriacosS_3CX
Ai agent is forwarding calls outside office hours
Answers
9
Views
716
nikolascx
nikolascx
Exporting Transcripts as PDFs or Word Files
Answers
1
Views
218
KyriacosS_3CX
KyriacosS_3CX
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Help Guides

AI Providers for 3CX Programmable Extensions

31 August 2026

3CX Programmable Extensions let developers create AI agents that handle live calls through the 3CX Phone System.3CX Agentic Call Control is a set of ready-made code examples for building those AI agents. Each example connects a Programmable Extension to a realtime AI provider such as OpenAI, xAI, Ge...

Using Zoho Email With 3CX

28 August 2026

Zoho strongly recommends that you set up Two-Factor Authentication on email accounts for safety and security purposes. With 2FA enabled, you will need to set up a dedicated App Password in Zoho to send 3CX emails through Zoho Mail's SMTP service.Generate a Zoho application-specific passwordLog in to...

Using Sendgrid Natively With 3CX

28 August 2026

System email keeps important PBX messages moving, from alerts and reports to invitations, password resets and user welcome emails. The new SendGrid option in Version 20 Update 10 gives organizations that already use the service a clear, purpose-built setup path in 3CX.Instead of starting from the ge...

Latest Blogs

Three Paths to Add AI Voice Agents to 3CX

October 27th, 2026

Compare built-in AI Agents, PBX-local Call Scripts and externally hosted Programmable Extensions. Want an AI receptionist to handle incoming calls? An...

3CX ENT+ Moves to AI Edition: More Flexibility, More AI Possibilities

October 26th, 2026

Existing ENT+ licences will move automatically to AI Edition in January 2027, preserving their remaining value while opening the door to more flexible...

Call Scripts to Bring Your Preferred AI Voice Provider Into 3CX

October 19th, 2026

Choose OpenAI, Gemini or Grok and run the conversation where the call already lives. 3CX now has ready-made call script samples for OpenAI Realtime, G...

What Can Call Transcriptions Do for Your Business?

October 15th, 2026

A customer calls back. A colleague takes over. Someone needs to check what was agreed. You finish a call knowing what the customer needs. Then another...

AI Is Making 3CX More Efficient. We're Passing the Savings On.

October 14th, 2026

Lower prices on new 24SC+ licenses, larger deployments and 3-year renewals. AI is changing what businesses can do with their communications platform. ...

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