integration

  1. Journaling_Outbound

    "I have a problem. I make outbound calls, and after the call ends, I need to know the reason. For example, if the customer rejects the call, it should show as 'busy.' If the customer doesn't answer at all, it should be considered a 'timeout' call or when i start outbbound and agent click decline...

  2. Integration

    Hello All I hope all is well! I am looking into Integrating our 3cx system with the Jobnumbis CRM system and was wondering if anyone here has done this before, if so could you provide some assistance with where I can find the CRM Config file for Jobnumbis. Also a question. If we where to...
    • DylanB
    • Thread
    • crm integration integration crm
    • Replies: 1
    • Forum: Other

  3. 3CX integraction with panasonic TDE600

    Hello everyone! I have a panasonic TDE600 system and I'm looking to integrate it with my 3CX system. Is there a way to accomplish this integration?
    • DSH
    • Thread
    • 3cx integration panasonic
    • Replies: 2
    • Forum: Other

  4. How to bind a CFA to a DID in v20 ?

    Hello everyone I'm currently testing v20 and wanted to test my CFAs. However I'm already failing at square one. I can't seem to find a way to bind a CFA to a DID. In v18 I would normally bind the CFA to an inbound rule for example. How would I go about doing this in v20 ?

  5. External Application Location

    Hello, We cant seem to find the External application on web client and windows client Like this. And cant seem to find or follow this thread. Any help would be great. Thank you.

  6. Get call event using webhook

    Hi All, Is it possible in 3CX for us to get an event (webhook) when there is a start call / end call from the dialer webclient? I tried custom CRM with call journaling enabled but it didn't work.

  7. Live chat with Mobile APP

    Hello, How can I use live chat with mobile application? We have mobile app and want to add live chat to it
    • techsup
    • Thread
    • integration mobile app
    • Replies: 1
    • Forum: Live Chat

  8. Management console user rights / group rights to hide CRM contacts entirely (including search)

    I think it'd be a good idea to have this option as one of my clients got the latest v18 update 8 final update and has told me that even though his CRM contacts are off he wants to be able to disable them from showing up in search results in the contacts tab on the webclient / mobile app which...
    • techdept@themaynardgroup.
    • Thread
    • contacts contacts search crm crm contacts crm integration group rights integration search user rights
    • Replies: 0
    • Forum: Server
  9. Target Integration

    Vryno Integration with 3CX

    Hi Guys, We are integrating a CRM System www.vryno.com with 3cx. It supports OAUTH 2.0 with PKCE and the development team of Vryno have explained that 3CX integration is not supporting PKCE. Is this correct? Is there a plan on supporting this in any of the future versions? Thanks Rohit

  10. Integration

    Can I integrate with other software platforms like google classroom or am i bound too only the integration options given by 3cx platform
    • Veekash
    • Thread
    • integration
    • Replies: 1
    • Forum: SMB

  11. Different check box at whole selection

    Hello Please integrate that the check box is displayed different if all country codes as example in europe are selected and marked as allowed. Thank you for upvoting.
    • LeandroDaniele
    • Thread
    • allowed country codes integration upvote
    • Replies: 0
    • Forum: Server
  12. robilletjes

    Solved Not all mailboxes visible in Sync Microsoft 365 Shared Mailbox Contacts with 3CX Company Phonebook setting

    Hi!, I'm trying to set up a sync between my Office 365 shared mailbox contacts and the 3cx company phonebook. I have an m365 tenant set up correctly under 3cx integration. When I open the mailbox chooser to setup the sync it sees a lot of mailboxes (both regular and shared mailboxes). But it...
  13. Allen_Miller

    CRM Integration - General Information Question

    We've got a client that is interested in integrating 3CX with their practice management software (CRM) which is not one of the built-in integrations for 3CX. I'm looking into using the CRM Integration Wizard and have found that their CRM does offer REST API. I've had a preliminary conversation...
    • Allen_Miller
    • Thread
    • crm integration integration
    • Replies: 1
    • Forum: Other

  14. SSO / Office 365 Integration Permissions

    From security perspective we would like to disallow the usage of Calendar Permissions in the App Registration permissions for the 3CX/Office 365 integration. But when we leave those permissions from the App Registration we are unable to continue. We would only like to use the Single Sign On...
    • berryvanbree
    • Thread
    • integration microsoft sso office 365 office 365 intergration security sso
    • Replies: 1
    • Forum: Office 365

  15. WhatsApp Integration - Suggestions for the public guide

    I've just gone through setting up the WhatsApp integration, and I think there are some steps missing from the guide that will help people get the integration up and running more quickly & smoothly: Switch the App in WhatsApp Manager to be "Live" In 3CX ensure the destination of the WhatsApp...

  16. How to get the number the client called?

    We have a corporate CMS and 12 different phone numbers that connect via a SIP trunk in 3cx. Numbers are needed to track the advertising channel. We want to receive the following parameters in the CRM database: 1) The number from which the client called 2) The number the customer called (SIP) 3)...
    • Paul03
    • Thread
    • crm integration mysql
    • Replies: 3
    • Forum: Other

  17. 3CX Comparison with.....

    Hi Guys, Can you enlighten me if this link provides accurate info on the limitations of 3CX? https://www.bvoip.com/3cx-connectwise-integration-what-you-need-to-know And if there's an item that is not true, can you please indicate it here? My goal is not to spread hate with this other vendor...

  18. FB PAGE didn't push to my 3CX Webclient

    Hello Team, I'm still struggling on how to integrate my FB page to our 3CX web client. I also follow all the steps in this link : https://www.3cx.com/docs/manual/facebook/ but when I tried to chat on my fb fage, it didn't notify my 3cx. All PAGE ID, Webhooks, and Token are correct. Can someone...

  19. Facebook Integration Error

    Hi, I'm integration with facebook, pass the firewall checker, but it shows an error. Can you help me?
    • ZweHtet
    • Thread
    • integration
    • Replies: 0
    • Forum: Other

  20. Call Journal for Transferred Calls?

    Hello community, As per https://www.3cx.com/community/threads/transfered-calls-not-logged-in-mysql-call-journal.114821/ Just wondering if there is a way this information could be retrieved otherwise, if it is not available on the Call Journal? OP was referring to MySQL but I am referring to...
    • sagius-pingco
    • Thread
    • call journaling crm integration mssql
    • Replies: 8
    • Forum: Other
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