Best DECT Cordless Choice for 3cx

[systemstech]

We have a customer that wants to move forward with all cordless handsets for a small office 4-5 phones. Looking for recommendations from the experts here as to what they feel is the best DECT cordless system. I see Gigaset, Snom & Yealink are supported with a few different models each. They don't want to use the app only, maybe in addition.

From https://www.3cx.com/sip-phones/

DECT Phones
Gigaset DECT Series: N670 IP PRO, N870 IP PRO
snom M Series: M300, M700, M900 Dect Base (M300 Handset, M700, M900 Handset)
Yealink DECT Series: W52P, W56P, W60P, W80B (Handset: W52H, W53H, W56H)

Thanks J

 

[complex1]

I have very good experience with Gigaset DECT Series: N510 IP PRO and Yealink DECT Series: W52P, W56P, W60P
I have no experience with Snom M Series.

 

[lreiber]

We have had great luck with the Yealink DECT phones

 

[LariFari]

I like Yealink W60B base or the new multicell variant much better than Gigaset. Gigaset N510 IP Pro seems extremely underpowered with a sluggish and even more outdated looking web interface than Yealink's whereas the W60B interface reacts much quicker and doesn't lock up like the Gigaset. Haven't seen N670 IP Pro so far though. Both don't support provisioning all handset configuration items - with Yealink you still have to physically access each handset to change settings like "signal tone" or "language".

 

[systemstech]

I've had good results with other Yealink phones so not surprised. Do the Yealink cordless handsets have simple shared park and blf/paging buttons/features or do they have to use the dial codes?

 

[providencetg]

We have great results with Yealinks. They just work and the base can now support 8 hand sets (up from 5).

 

[Alphabetic]

Yealink DECT are great. They have extenders which are easy to set up too. I've no experience with the others.

 

[CentrexJ]

We also recommend Yealink Phones, DECT and Desktop models.

I don't believe any manufacturers DECT phone has BLF ability for shared parking. What we do with some customers is map fake extensions that forward to SP1, SP2, SP3 so that users on DECT phones (and also mobile 3cxphone clients) can pickup shared parking calls by dialing 101 for SP1, 102 for SP2, etc.

For outgoing paging, if you are using a paging ring group just provide the extension number for people.

 

[AWS2P]

I love Gigaset handset design and rings tones are more my cup of tea , Snom, and Yealink are good but their design is not my first choice.
Snom is probably the brand highest price . All 3 brands are working fine .

 

[systemstech]

For outgoing paging, if you are using a paging ring group just provide the extension number for people.

Do the yealink cordless handsets play the paging/intercom same as the corded?

 

[CentrexJ]

The yealink phones can make pages but not receive pages. If you have a large environment put up paging speakers/horns.

 

[3CXfan]

Based on the screenshot provided on Register a Yealink handset to WP Base Station, the base station maintains its own list of handset numbers so will 3CX be able to map a specific extension to a specific "handset number" so incoming calls from outside will be able to reach specific handsets?

 

[AWS2P]

YES

 

[systemstech]

Ok good to know, does the intercom work?

 

[3CXfan]

YES

I assume this YES is for my question about whether it's possible to setup extensions on 3CX to reach specific Yealink Hanset directly.

If correct, does anyone know where the 3CX guide regarding this is? So far I have been able to find How to configure Yealink W52P/H, W56P/H, W60P/B for 3CX and Enter Provisioning URL via the Yealink DECT web interface guides but just couldn't find the section dealing with the matching 3CX extensions to Yealink Handsets.

 

[systemstech]

This makes me think intercom should work on the W56 phone with W60 base?

https://www.3cx.com/community/threads/cant-intercom-from-ios-app-to-w56p.70840/#post-315045

 

[AWS2P]

I assume this YES is for my question about whether it's possible to setup extensions on 3CX to reach specific Yealink Hanset directly.

Yes my yes answer this
you just need to create inbound rules for each DID and forward each to an extension used on handset

 

[CentrexJ]

Yes my yes answer this
you just need to create inbound rules for each DID and forward each to an extension used on handset

You don't need inbound rules. in the FXS setup of the device in 3cx management console, under "extensions" you select the extensions you want provisioned to the base station. They will then be assigned to handset 101, 102, 103, etc, etc in the order you put into 3CX MC when the base is provisioned.

 

[AWS2P]

Hi @CentrexJ
it seem to me OP question was in #12 to know how to reach directly handsets from outside .
Perhaps I misunderstood question ?

 

[JohnS_3CX]

As you can see here regarding receiving incoming, there are some limitations, these devices will not auto-answer for multicast or paging.

https://www.3cx.com/sip-phones/yealink-dect-w52p/#h.8owp0itk5r99