With V16 we introduced the 3CX Instance Manager. The instance Manager is ideal for resellers who manage multiple 3CX instances. By simply logging into your partner portal you can see if any instances require immediate attention and even take actions directly from the portal. Setting it up is easy. Just activate the instance manager from within the management console of the PBX, [...]
The 3CX Call Flow Designer (CFD) is a powerful tool that allows you to automate how incoming calls are handled and eliminate repetitive tasks. Just like everything else 3CX, it’s easy to use! Create complex call flows and voice applications visually with drag and drop - no advanced programming skills required. We’ve prepared a series of 5 videos to show you just how easy the CF [...]
A word from our Development Labs: Work on the latest v16 Update has reached Beta stage! Update 3 Beta has just been released with new security options for SIP trunks, higher availability, per profile Push messages and group chat customization. Download and try this Beta update while we keep moving forward to production-level stability. Secure and Robust Among the various fixes [...]
If you’re still running a FreePBX®, Elastix or Askozia PBX then now is the time to beef up your communications tools. Converting to 3CX V16 has never been easier with our new online converter tool, it consists of just 3 simple steps: Take a backup of your current PBX. Upload the backup to our tool. Export the configuration and install 3CX. Head over to the Online Configuration [...]
3CX distributor Plantec has organized a 2 day training event scheduled to take place this September. If you're a 3CX partner looking to get certified, this is the perfect opportunity to get trained by the professionals and prepare for the 3CX Academy exams. The training is set to take place on Wednesday 2nd and Thursday 3rd October 2019 at the Opera Coworking Meeting room in Cu [...]
New CEO set to spearhead global expansion and allow founder, Nick Galea to focus on product strategy LONDON, UK, 17TH SEPTEMBER 2019 - 3CX, developer of unified communications solution 3CX Phone System, has today announced the appointment of Stefan Walther as Chief Executive Officer. Walther will succeed CEO and Founder, Nick Galea, who is transitioning to Chief Technical Offic [...]
Great news for our partners in New Zealand! 3CX distributor Soft Solutions has organized a training event, scheduled to take place in Palmerston North this September. Looking to get 3CX certified? This is the ideal opportunity to prepare for the certification exams and do some networking while you're at it! The training session is set to take place on Wednesday 25th September 2 [...]
Distributed systems like 3CX WebMeeting, with a geographically-dispersed infrastructure serving about 100K+ web conferencing sessions and 200K+ participants each month, can and do face technical issues. WebMeeting users are now in the know by heading to the new 3CX WebMeeting Service Status page, to get a bird's-eye view of the service nodes’ availability and any occurring issu [...]
Times are changing! And to adapt, many call centers have evolved beyond functioning simply to make cold sales calls or operate customer service helplines. Today, an increasing number of contact centers are becoming multichannel or omnichannel in that they provide a seamless experience through various channels of communication. However, to make this leap, its important for conta [...]
Amazon is no stranger and needs no introduction for its hosting services. So we just took an evolutionary step and made 3CX available as a pre-configured solution on the AWS marketplace. You read that right! 3CX deployment on Amazon is now easier than ever with just these 3 steps: Set instance options. Deploy. Configure PBX > Done! AWS Marketplace's digital catalogue makes i [...]
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