A lot of you already took version 15.5 with its new web client for a test run. For those of you who haven't you're missing out! And those who did? Well, I hope you like it as much as I do. The web client has replaced my 3CX client especially when it comes to presence information and controlling my IP phones. However, since I am terrible at closing tabs throughout my workday and [...]
We recently added support for 1and1 to our popular PBX Express tool. Now you can fire up a 3CX instance, fully configured, in minutes and have it running in your own 1and1 account. This is ideal if you are already a customer of 1and1 and are hosting your web server there, or if you are a 1and1 reseller. The process is easy - you will need to purchase at least one cloud server i [...]
Great news! You can now integrate ConnectWise CRM with your 3CX PBX! This new integration allows ConnectWise users to increase their productivity and save time on tedious tasks like looking for a customer record and creating new contacts in their ConnectWise CRM. This is achieved with the following features available to users who use this plugin: Click to Call – Launch calls st [...]
A question 3CX support often gets asked is, “What is the difference between shared parking and the park orbit?”. Overall, there are no differences in regards to what they both offer. Both are “slots” in which calls can be placed and retrieved. However, behind the scenes there are some vast distinctions between the two. Let’s untangle the cord. Parking Orbits Imagine parking orb [...]
One of the features that we’ve worked hard to bring to you in 15.5 is G.711 FAX over SIP with T.38 fallback. This long-awaited feature can now allow your PBX to receive FAX transmissions over G.711 as well as the already supported T.38. As FAX transmissions over T.38 protocol are not supported with all VoIP providers, allowing for FAX over G.711 allows non-T.38 supported provid [...]
For all our Bitrix24 CRM users, we've just released a new plugin which will allow you to integrate Bitrix24 with 3CX V15 (PRO or ENT). You can head on over to the Bitrix24 Marketplace and download the 3CX Application now. With this plugin, users can integrate 3CX PRO with Bitrix24 CRM and achieve the following benefits: Click to Call – Launch calls straight from Bitrix24 via 3C [...]
Last week we released an update for the 3CX SBC which includes support for Debian as well as Windows and Raspberry Pi. But why should a company choose to use the 3CX SBC and why is Debian support a big deal? Let me elaborate... The SBC is used to interconnect a remote office to your main HQ. When using the 3CX SBC, one of the main benefits is the fact that you do not need to pa [...]
3CX has found a great new MiniPC option for v15: The Shuttle NC02U With the Shuttle NC02U you can put together a low cost, yet reliable appliance for smaller offices where no server is available. It will run a standard operating system (Debian 8 or the Debian for 3CX) and consume very little power. Depending on on your PBX requirements, it can support up to 16 or even 32 sim ca [...]
As part of our continuous improvements to 3CX WebMeeting, a batch of servers have been rolled out to cover major geographical areas. This will provide better quality of service to everyone using 3CX WebMeeting. You can expect improvements such as less delay in speech and video as well as better and sustained video quality throughout meetings. What do you need to do? Absolutely [...]
With the latest version of 3CX WebMeeting, users now have the option to use advanced meeting room moderation options. These options give you the ability to assign user roles to each web meeting participant as well as accept or reject users who try to connect to your meeting. Additionally, connected users can be removed from an ongoing meeting. How it Works: Giving permissions t [...]