Docs and FAQ - Page 13

Singtel - A new SIP Trunk available in 3CX for Singapore

Great news for our Singaporean users and partners. We've just finished testing Singtel with 3CX V15.5 and they are now available from within the management console. Singtel is a leading Asian communications group with its headquarters in Singapore which offers reliable SIP trunking services to businesses within the region. 3CX customers and resellers can now use Singtel SIP tru [...]

By |September 6th, 2017|Comments Off on Singtel - A new SIP Trunk available in 3CX for Singapore
Another New SIP Trunk Added: TalkTalk Business

We have recently tested and added another new SIP trunk provider for 3CX V15.5. TalkTalk Business is a UK provider that offers affordable, reliable and secure SIP trunking services to businesses around the country. 3CX customers and resellers can now use TalkTalk Business SIP trunks and have them up and running with their 3CX PBX in just a few simple steps! You can easily compl [...]

By |August 29th, 2017|Comments Off on Another New SIP Trunk Added: TalkTalk Business
PBX Express Repo Change

To all customers and partners which deployed 3CX using the PBX Express wizard using their own account please continue reading: In order to streamline normal and PBX Express installs the repositories have been merge into one single install / update repository. Version 15.5 SP1 will be the last available version which will be shipped in the PBX Express repository. All instances c [...]

Try Out the New 3CX SIP ALG - Firewall Check

3CX is calling all implementers to try and test the new SIP ALG and let us know their thoughts and results on our forums. With the beta of version 15.5 SP1 the firewall checker has been extended to check if the firewall executes SIP ALG or not. This feature will be helpful to every user implementing 3CX while using SIP Trunks and remote (STUN) IP phones. It ensures that SIP ALG [...]

IP Phone Switching and VLAN Tagging

VLAN tagging can minimize the cabling as well as the switch ports used, to integrate the endpoints in the current network while still separating the Voice network from the Data network. A workstation can be connected via the PC port on the IP phone in the default or different VLAN. You can apply priority options via the 3CX Console (and matching switch configuration) to the LAN [...]

By |August 7th, 2017|Comments Off on IP Phone Switching and VLAN Tagging
Two New SIP Trunks Added - CenturyLink & Twilio

We've tested and added two new SIP Trunk Providers for 3CX V15.5. Let us introduce you to CenturyLink Business and Twilio. CenturyLink is a US provider and Twilio is available worldwide. What does this mean for you? 3CX users and resellers who wish to use either one of these SIP Trunks are now given the opportunity to do so and in an ever so easy way. We have developed a pre-co [...]

Opening the Welcome Email Attachment on the 3CX Client for Android

Some of our Android users are experiencing issues when provisioning the 3CX Client on their Android devices -  Welcome email attachment does not open - and therefore the client cannot be provision. With no way to create accounts manually this can become a blocking problem. Well the explanation (and solution) is very simple. When the administrator sends you the welcome email fro [...]

Installing 3CX on Linux Version: Debian 9 Stretch

Please refer to our new guide for installing 3CX on Linux. As you may have already heard, Debian released a new Linux version of their popular operating system "Stretch". Those who tried to install 3CX on Linux version Stretch, quickly realised that the installation failed with a dependency error. Well, the reason is simple - 3CX repository was created to be compatible with Deb [...]

By |June 29th, 2017|4 Comments
Multiple Outbound Call Routes

A lot of our customers are unclear about how the multiple routes in outbound rules works in 3CX. Not to worry though! We’ve put together a brief document on how outbound call routing works in 3CX V15.5. For example, the PBX administrator can setup to 5 routes in case the initial route fails to process the call. These routes are setup in the order you would like the call to be p [...]

By |June 19th, 2017|Comments Off on Multiple Outbound Call Routes
Answer 3CX Calls Directly from your Sennheiser Headset

With Sennheiser's headset software for PCs you can ensure that your Sennheiser office headsets work seamlessly with the 3CX client for Windows. Your headset and speakerphone are always updated with the latest software and you can take full control of the call functions (receive/end calls, adjust volume, mute, etc.). And experience remarkably clear sound from the moment you plug [...]

By |June 15th, 2017|1 Comment