Team filter in the Panel and Web Client configuration updates. 3CX Softphone V5.5 Beta (Build 1095) introduces improvements to extension management and configuration, alongside a strong set of stability fixes and usability enhancements. Read on for a breakdown of what’s new in this beta release. Team Filter in the Panel This beta release introduces a Team filter in the Panel, a [...]
Full iOS 26 support, performance improvements and stability fixes. The latest 3CX iOS App Beta introduces official support for iOS 26, ensuring full compatibility with Apple’s newest operating system. Alongside OS support, this release includes performance enhancements and a comprehensive set of calling, messaging and contact-related fixes. Read on for the full breakdown. Full [...]
Smarter call handling, Agentic AI & compliance-ready transcription. Update 8 marks a major step forward in how 3CX applies AI to real-world call handling — with a strong focus on control, compliance and predictable costs. This release significantly expands AI-powered routing, screening and assistant roles across the platform, while introducing on-premise and private cloud t [...]
One last stop before Update 8 Final. We’re releasing RC3 to address the last minor fixes and improvements before Update 8 Final. Fixes & Improvements Gateway Service Loop Detection: Fixed an issue where the Gateway Service could enter a loop during disconnection/reconnection scenarios, causing high CPU usage. Hot Desking Phonebook: Resolved an issue where Hot Desking failed [...]
Final fixes. Next stop - Update 8 Final! Building on the successful releases of ALPHA, BETA, BETA2 and RC1 we’re now in the final stages before Update 8 final goes live. Read on for an update on minor fixes and improvements. Fixes & Improvements RC2 includes a broad set of fixes and optimisations across messaging, call handling, transcription, CRM integration and data proce [...]
Stability improvements for production release. Following the feature additions introduced in earlier betas, Windows Softphone V5.4 final release focuses on stability fixes and refinements as the app is now available for production use. Read below for more information. Recap of Features Introduced in Windows Softphone V5.4 Across the first three beta releases, Windows Softphone [...]
Last stability improvements for production release. Following the feature additions introduced in earlier betas, Android App V5.4 is now available for production use. Read on to learn more! Recap of Features Introduced in Android App V5.4 Over the course of the first three beta releases, Android App V5.4 introduced several key enhancements to conferencing, call handling and And [...]
Final stability improvements for production release. Following the updates delivered in earlier betas, iOS App V5.4 is now officially released for production use. This build resolves issues identified during previous testing, improving overall reliability and user experience. Read on to learn more. Recap of Features Introduced in iOS App V5.4 Across the first three beta release [...]
Auto IP Phone provisioning and timing info for call transcripts in stereo mode. Following the successful ALPHA, BETA and BETA 2 releases, we are now releasing a Release Candidate for V20 Update 8. This RC focuses on improving IP phone provisioning and making AI-generated call transcripts easier to follow, building on the features introduced in earlier releases with who said wha [...]
Firmware update fixing key security issues in Fanvil firmware. A new interop firmware update (v2.12.22.2) for the Fanvil X210-V2 IP phone was provided by Fanvil. According to Fanvil, this firmware includes important security fixes. Following successful interop verification, the update has been made available. For further details, please contact Fanvil Support or visit the Fanvi [...]

