Product Releases - Page 3

IP Phone Firmware Updates

Firmware updates for Yealink & Fanvil. The latest IP Phone firmware updates for Yealink & Fanvil have been released and are fully tested with V20. These updates come with several bug fixes. Please see the release notes for Yealink and Fanvil. Firmware Updates for V20 Yealink T41U (108.87.0.26) T42U (108.87.0.26) T43U (108.87.0.26) T44U (108.87.0.26) T44W (108.87.0.26) T [...]

3CX SBC Update BETA Including Debian 13 Support

Performance and stability upgrades, component updates and a new base OS. Keeping SBCs secure and up to date is essential for maintaining reliable connectivity between remote IP phones and your 3CX system. This update brings you refreshed components, several stability improvements, and introduces automatic Linux OS updates. New SBC Beta for Windows and Debian 12 Updated Componen [...]

3CX Softphone App V5.6

Softphone App is now ready for production use. The 3CX Softphone V5.6 is now ready for production following its beta release. BETA release included office hours override from the Account menu, command-line arguments for configuration, improved Poly headset support, and several usability and reliability fixes. Version 20 Update 9 or later is required to use the office hours over [...]

3CX iOS App V5.6

iOS App is now ready for production. The 3CX iOS App V5.6 is now ready for production following its beta release. No further user-facing changes have been added since the beta. Get the Update Download the latest release from the App Store. For instructions on how to install and provision the 3CX iOS app, see our configuration guide. View the complete changelog for a detailed br [...]

3CX Android App V5.6

Android app is now ready for production use. The 3CX Android App V5.6 is now ready for production following its beta release. BETA release included security-related enhancements, stability improvements and fixes for issues affecting daily usage. No further user-facing changes have been added in the production release. Get the Update Download the latest release from the Google P [...]

By |July 1st, 2026|Comments Off on 3CX Android App V5.6
Live Chat and WordPress Plugin Update

New Live Chat (6.0.133) and WordPress Plugin (10.0.18) The following updates have been applied to the 3CX Live Chat plugin. These will be downloaded automatically if you're using the Live Chat Code Snippet plugin. For WordPress you will be prompted to update if automatic updates are not enabled. Live Chat Version 6.0.133 Reduced the widget size by approximately 10% for faster l [...]

By |June 29th, 2026|Comments Off on Live Chat and WordPress Plugin Update
V20 Update 9 Final: Redesigned Web Client & Smarter AI

Grok transcription, AI assistants and improved queue management. Update 9 Final delivers one of the most significant visual overhaul updates yet for 3CX, alongside powerful new enterprise call center features, expanded AI capabilities and greater flexibility for Admins, Partners and Service providers. Read on for more! Redesigned Web Client & Dialer Update 9 delivers a majo [...]

A Closer Look at the Improved AI in Update 9

How the new AI features in Update 9 RC3 compare to Update 8. Update 9 RC3 introduces a more streamlined AI experience, making it easier to manage how your system handles calls. With a cleaner interface, improved call routing and more flexible AI controls, you can fine-tune behaviour without added complexity. From smarter prompts to better call screening and handling, everything [...]

By |June 15th, 2026|Comments Off on A Closer Look at the Improved AI in Update 9
3CX iOS App V5.6 Beta

Stability fixes for the iOS app. 3CX iOS App V5.6 Beta is one of the smaller updates focused primarily on stability, usability improvements and resolving issues affecting day-to-day usage. Fixes and Improvements This update resolves issues affecting: Voicemail enabled/disabled state checks and corresponding UI behavior Chat truncation issues affecting certain languages Handling [...]

By |June 9th, 2026|Comments Off on 3CX iOS App V5.6 Beta
3CX Android App V5.6 Beta

Security and stability improvements for the Android app. 3CX Android App V5.6 Beta is a smaller update focused primarily on security-related enhancements, stability improvements and resolving issues affecting daily usage. Fixes and Improvements This update resolves issues affecting: Security-related enhancements across the app Voicemail enabled/disabled state checks and corresp [...]

By |June 9th, 2026|Comments Off on 3CX Android App V5.6 Beta