Great news for all 3CX customers! 3CX Phone System Service Pack 3 has just been released. With SP3, 3CX Phone System v14 supports failover out of the box. SP3 includes failover ready provisioning templates for IP Phones, VoIP Providers and 3CX clients, making your life even easier. So how does the Failover feature work? The Failover feature allows you to create a replica of you [...]
Following the latest updates of our CRM Plugin and the MacOS and Android clients we're now releasing a new update of the 3CX SBC. The 3CX SBC is a tunnel included in 3CX Phone System which makes the bridging of remote offices and extensions much easier. The 3CX SBC is available for Windows and Raspberry Pi, this update applies for both. The latest version includes an added Fail [...]
We've just released a new version of our popular 3CX Plugins. The 3CX Plugins allow you to integrate your CRM, ERP and Accounting System with 3CX Phone System for you to be able to launch calls to contacts with a single click from the CRM application. Additionally, inbound calls are automatically linked to a customer record which pops-up on the screen and all calls are logged a [...]
One of the most popular features in 3CX's softphones is the presence feature. Therefore, in this latest update of the 3CX MacOS client we have worked hard on improving this feature to make sure you get the most out of it. This latest release includes: Improved UI (resolved issues during unsuccessful attended transfer) Unsuccessful blind transfer does not affect audio str [...]
We've just released the new Android client for 3CX. With the release of Android 6 (Marshmallow), there were some audio quality issues that 3CXPhone users experienced. Therefore, the latest version includes improved audio quality as well as Android 6 (Marshmallow) support. Changes Supports Android 6 (Marshmallow) Improved Audio Quality Caller ID is resolved and displayed [...]
With the release of SP2 of version 14, it was only natural that our acclaimed iOS and Android smartphone clients would receive a small makeover too. The latest versions include the ability to set your status to "Away" or "Do Not Disturb" for 15 minutes, as long as you are running on 3CX Phone System v14, SP2. Once your 15 minutes are up your status will go back to "Available". [...]
Under the unassuming name of “Service Pack 2” we have packed a raft of much requested features that sets 3CX apart from the competition and lifts 14 further as a ground breaking release. Switchboard/Call Management The “Expanded Presence” screen is replaced with a more powerful Switchboard functionality which has the following modes - views: User - shows presence of colleagues [...]
Hotel Module is no longer available for download. It is integrated from v15 PRO Edition and above. To download the latest version go here. We are pleased to announce the latest update of the 3CX Hotel Module. This update is designed to work seamlessly with 3CX Phone System v14. The hotel module turns 3CX Phone System install into a fully featured Hospitality PBX including the f [...]
3CX Hosted PBX users can now take advantage of all the benefits that 3CX VAD has to offer as we have added the ability to deploy to both single and virtual hosted instances. With 3CX Voice Application Designer (VAD) you can create powerful voice applications with a few mouse clicks that automate time intensive business processes. For example, create a voice application that que [...]
Want a nice BLF Expansion module on your desk? What costs $100 and up on an IP Phone, has just been added free to all 3CX v14 clients. With the virtual BLF Expansion module screen, you can quickly see the status of your colleagues, and make one click transfers! Click on the arrow in the main 3CXPhone screen to expand the BLF screen. Functions at a glance: Page through BLFs usin [...]