VoIP How To - Page 10

How to Make a Blind and Attended Transfer with Polycom Soundpoint IP 335

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Polycom Soundpoint IP 335. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended transfer is a transfer where before actually transfer [...]

By |May 24th, 2014|Comments Off on How to Make a Blind and Attended Transfer with Polycom Soundpoint IP 335
How to Make a Blind and Attended Transfer Using Yealink T19P

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Yealink T42. This procedure applies to Yealink T19P. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended transfer is a transfer wher [...]

By |May 23rd, 2014|Comments Off on How to Make a Blind and Attended Transfer Using Yealink T19P
How to Make a Blind and Attended Transfer Using snom 870

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a snom 870. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended transfer is a transfer where before actually transferring to the desti [...]

By |May 21st, 2014|Comments Off on How to Make a Blind and Attended Transfer Using snom 870
How to Make a Blind and Attended Transfer Using Yealink T42/T41

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Yealink T42. This procedure applies to Yealink T42 and T41. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended transfer is a transf [...]

By |May 20th, 2014|Comments Off on How to Make a Blind and Attended Transfer Using Yealink T42/T41
How to Make a Blind and Attended Transfer Using snom 715/710

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Snom 710. This procedure applies to Snom 715 and 710. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended transfer is a transfer whe [...]

By |May 14th, 2014|Comments Off on How to Make a Blind and Attended Transfer Using snom 715/710
How to Make a Blind and Attended Transfer Using Fanvil C62/C58

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Fanvil C62. This procedure applies to Fanvil C62 and C58. Fanvil phones support CTI Mode. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an [...]

By |May 12th, 2014|Comments Off on How to Make a Blind and Attended Transfer Using Fanvil C62/C58
How to Make a Blind and Attended Transfer Using a Yealink T48/T46

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Yealink T48. The procedure stands for Yealink T46. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended transfer is a transfer where [...]

By |May 10th, 2014|Comments Off on How to Make a Blind and Attended Transfer Using a Yealink T48/T46
How to Use Call Alert Popup on 3CXPhone for Windows

The Call Alert Popup notifies you of an incoming call without stealing focus and allows you to see who is calling. From the popup you can answer, decline or divert the call to voicemail. Using the Call Alert Popup To use the Call Alert Popup follow these steps: Minimize the 3CXPhone for Windows client to the notification area of the taskbar by clicking "X" on the upper right co [...]

By |May 7th, 2014|Comments Off on How to Use Call Alert Popup on 3CXPhone for Windows
Create an Ad-hoc Conference Call using your Desk Phone

Conference calls allow you to easily setup a call between multiple users – up to 32 callers (licence permitting). Although many conference call services exist, it’s often easier and cheaper to host your own audio conferences. You can set-up Ad-hoc conference calls, without the need to reserve a conference room. This has been done to simplify the set-up of conference calls. If y [...]

By |April 24th, 2014|Comments Off on Create an Ad-hoc Conference Call using your Desk Phone