Update 2 for V15.5 is literally just days away. It's going to be packed with new updates and features to enhance the usability and management of the PBX, both for admins but also for the users. In light of this, and without wanting to give too much away, we're giving you a sneak peek of a cool new feature: Provisioning the 3CX clients for Android and iOS by using just a QR code [...]
We've added yet another new SIP trunk to our ever-growing list of supported providers. This time we would like to introduce you to Luxembourg-based telco provider MIXvoip. We have now completed interop testing between MIXvoip's SIP trunk and 3CX 15.5 and, following the successful outcome, MIXvoip can now be selected for use in the management console. MIXvoip has been providing [...]
Curious about setting up hot desking for your extensions? 3CX Product Manager Nick Borg has put together this video guide to demonstrate just how easy it is to configure hot desking with 3CX. Hot desking allows multiple users to login and be provisioned to the same deskphone at separate times; an essential feature for call centers that often have twice as many employees as work [...]
Are you attending Smau this year? If so you’ll be happy to hear that 3CX is too! Once again the 3CX Italy team will be heading over to Milan to take part in one of Italy’s biggest I.T. exhibitions. As one of the most highly anticipated European I.T. events of the year, Smau will be host to some of the greatest influencers in the industry and some of the biggest names in unified [...]
Excellent news for our Greek partners: you too can get in on the action by signing up to our two day training event this October in Athens. The two events will cover both basic and advanced 3CX concepts and are set to take place on Tuesday October 17th and Wednesday October 18th 2017 at the Amalia Hotel, Athens. This is a great opportunity for 3CX partners wishing to take the 3 [...]
LONDON, UK, 29 SEPTEMBER 2017 - 3CX, developer of the next-generation software-based Unified Communications system, is pleased to announce that The Rixos Almaty Hotel in Kazakhstan has carried out the successful deployment of its VoIP PBX solution with 3CX reseller, ICG. The hotel chain was founded in 2000 and, now headquartered in Dubai, Rixos Hotels has gone on to operate 27 [...]
When running a call center, agent productivity and customer satisfaction are top priorities. And what better way to monitor these than from within your PBX with call reports? With the release of 3CX V15.5 SP1 we have added 4 new call reports which will give managers and supervisors the data they need in order to boost productivity and ensure customer satisfaction. These are the [...]
With V15, we have made it possible to link customers (existing and potential) to your reseller account so as to make ordering renewals and upgrades easy. Further benefits are: Partner points are automatically assigned to your account. Get free support for those linked customers (in future, support will be linked to licence keys). Check the status of your customer installations [...]
3CX distributor, 888VoIP, has organized a two-day training event for U.S. Partners – taking placing in Chandler, Arizona on October 25th & 26th. This is the opportune time for West Coast partners to become trained and certified. This certification event is open and free to all 3CX partners and will prepare you to take the 3CX Academy Certification exams, which will be admin [...]
LONDON, UK, 20 SEPTEMBER 2017 - 3CX, developer of the next-generation software-based Unified Communications system, announces that South African Holding Company, Rift Valley Services, has completed the successful deployment of 3CX's popular VoIP UC solution throughout its locations in the region. Rift Valley was formally established in 2012 after having several of its individua [...]
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