After migrating our international forums from 3CX.com to their own sites, we were inundated with requests to create new forums for our Dutch contributors. At 3CX we are constantly taking on feedback to provide a better experience for all and we are delighted to announce that the new Dutch forum is now live. Fully Integrated with Wordpress Just like our other forums, our new Dut [...]
Version 12.5 is no longer available for download. To download the updated version click here. LONDON UK 15 JANUARY 2015 - 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, today announced the launch of 3CX Phone System 12.5. The latest version of 3CX Phone System leverages WebRTC technology to offer click-to-call and video calling. With click-to-call, websi [...]
Perhaps you’ve heard the term softphone but aren’t quite sure what it means. Maybe you know what a softphone is but don’t have a firm grasp of how it could benefit your business. Fortunately, in either case we have you covered. Put simply, a softphone acts as a phone interface and allows you to place and receive VoIP calls directly from your PC. A VoIP service provider handles [...]
We are very pleased to announce upcoming 3CX Product and Advanced Product Training days in London and Manchester this February! We would like to invite all new or active 3CX Partners to attend the training workshops as these events provide the perfect opportunity for all 3CX Partners to learn how to configure, support and sell 3CX Phone System for Windows. The Advanced course g [...]
Hoteliers tend to neglect the importance of the phone system these days. Thinking customers use their mobiles, the phone system is seen as a cost centre rather than a profit centre. But eventhough the phone system is indeed used less and less by guests to make outbound phone calls, it plays an increasingly important role in providing good customer service. And with a bad Trip A [...]
We are pleased to announce the very first 3CX Partner Training events of 2015, in the US, Dallas! 3CX will be hosting 3CX Product Training events for the whole month of February. We would like to invite all new or active 3CX Partners to attend the training workshops as these events provide the perfect opportunity for all 3CX Partners to learn how to configure, support and sell [...]
One of the most frustrating aspects of telephone service is that its costs can cut deeply into your profit margin, yet you can’t sacrifice quality to save money because reliable communication with clients and colleagues is vital. But there is an answer. SIP trunks can help your business cut telephone costs without losing any of the quality or features your legacy telephony prov [...]
Customer service is particularly critical for financial institutions, as clients often need support with issues that have a major impact on their business or personal lives. Like consumers in any industry, they don’t like being treated as a number or being transferred multiple times without having their issue resolved. But because the stakes are particularly high in finance, cu [...]
Brush up your knowledge of 3CX Phone System for 2015 with our new series of webcasts. These free training sessions are hosted by 3CX and will cover a range of topics including: firewalls and ports, and outbound and inbound rules. To join a webcast click on the link in the schedule below. For attendees, please connect at least 5 minutes before the webcast. The webcast will be op [...]
From childhood, most of us are told that “what we don’t know can’t hurt us.” In many cases this old adage rings true, but in the business world, not keeping up with the latest technological trends—specifically with regards to business communications—can absolutely be destructive to your organization by limiting productivity and collaboration. SIP trunking is a prime example of [...]
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