Version 12.5 is no longer available for download. To download the updated version click here. 3CX Phone System 12.5 is just a breath away! With the second release candidate of 3CX Phone System 12.5 we have fine tuned the first release candidate and are ready for the final release. RC2 adds support for the Fanvil X3 IP phone, templates for Yealink IP Phones have merged and are t [...]
It’s become difficult to surf the Web, flip on the radio or turn on the television without hearing something about the cloud. The technology has a wide variety of applications and uses, one of the most prominent being hosted PBX phone systems. Businesses—specifically smaller companies looking to cut costs and improve productivity—across a variety of sectors are looking to adopt [...]
The list of new features indroduced with v12.5 is ever growing! 3CXPhone for Android receives a complete makeover. We have updated the look and feel to unify the way 3CXPhone looks across all platforms. This way, you will feel right at home no matter which device you use 3CXPhone on. Download the new 3CXPhone for Android form the Google Play Store and check out the new UI today [...]
Regardless of the industry your business occupies, having foresight to recognize developing trends gives you an advantage over your competition. If you have an inkling about which products and services will be most desirable to customers in the coming months, for instance, you can create offerings and promotional materials geared towards those needs. Insight into the future is [...]
3CXPhone for iPhone gets a new look! With v12.5 we have updated the UI to bring a fresh modern look but also unify the the way 3CXPhone looks across all platforms. Whats more, now with the new theme support you can choose between the black or white theme to match your iPhone. Download the new 3CXPhone for iPhone form the Apple App Store and check out the new UI today! [...]
Many of you deploy 3CXPhone to both iOS and Android mobile devices. However, these two platforms have some significant differences in how they operate, which in turn impacts how 3CXPhone functions. Here we answer four frequently asked questions regarding differences between 3CXPhone for iPhone and 3CXPhone for Android. We also provide solutions that will ensure that you enjoy t [...]
Call centers can be the ultimate double-edged sword for businesses. On one hand, if your call center is functioning optimally and providing customers with top-notch service, you’re likely to create long-lasting relationships and increase sales through cross selling and upselling. On the flip side, a dysfunctional call center that causes long wait times, multiple transfers betwe [...]
Legacy PBX is on its way out as unified communications (UC) takes over the business communications market—the proof is in the numbers. For example, a recent report from Infonetics Research found that the PBX market was down 7 percent year over year in 3Q14. In comparison, the same report noted that UC applications usage rose 21 percent in the same period, meaning any PBX system [...]
Amidst helping to design and build new products, protecting against cybersecurity threats, and keeping the company network up and running, today’s IT teams have their hands full. Every day it seems a new responsibility lands on their desks, and these tech-savvy employees are also expected to stay abreast of the most recent technology trends and developments. With all that in mi [...]
Information overload can be a major obstacle in the search for value in communications technology. The Internet provides almost an endless volume of statistics, which can make it difficult to parse out the truly meaningful nuggets from the noise. But not to worry—we’re here to help. To make life a little simpler and convenient for you, we’ve compiled 10 unified communications ( [...]
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