Greater call control with new BLF support features for iOS. The latest 3CX iOS Beta introduces BLF (Busy Lamp Field) Support giving greater control over calls for iOS users. This builds on the success of the previous update providing full iOS 18 support. Read on for the details. BLF Support The standout addition to this beta is BLF support, offering: Real-time status visibility [...]
Take control of calls with BLF support and new queue management features. The latest 3CX Android Beta introduces BLF (Busy Lamp Field) Support and Queue Login and Status Control, giving users greater control over calls and workflows. Building on the success of the previous release with Android 15 compatibility. Read on for more. BLF Support Stay connected and informed with BLF [...]
Updates to Live Chat and WordPress Plugins bring fixes and enhancements to improve usability. The latest updates for the 3CX Live Chat and WordPress plugins are now available - including improved performance and compatibility and customisation options, along with SEO tag improvements for better indexing. If you’re using the Live Chat Code Snippet plugin, updates will be applied [...]
Sign up for a free 3CX Academy webinar. Our regular 3CX Academy Basic and Advanced Training webinars cover everything you need to know, helping you get your certification and make the most of 3CX. Our most recent update V20 U5, brings new DECT support, Google Workspace, MS Teams status control, multi-tenant upgrades, and more. These updates will be covered in our March webinars [...]
Send incoming calls to the right destination. This script intercepts incoming calls. It checks the dialed number against a list in a file. This means it's easy to adjust the rules as you just update the file. When a number matches one on the list, the call is forwarded to its designated destination. If the trunk settings are strict and there is no match, the call is blocked. Ho [...]
Direct incoming calls automatically based on the caller’s number to specific destinations. This script allows you to direct incoming calls to specific destinations based on the caller’s phone number. It checks a list of numbers stored in a file, and routes matching calls accordingly. This is useful for prioritizing VIP customers, blocking spam, or ensuring important calls reach [...]
3CX V20 Update 5 makes it to Release Candidate. Following the ALPHA, BETA 1 and BETA 2 releases of V20 Update 5, the Release Candidate is now available. Here’s what’s included. What’s New Update 5 RC brings key fixes and improvements: QR code setup for mobile apps when using the desktop app is fixed. Issues with connection quality monitoring when scores are set to "Unknown" hav [...]
4 New Call Reports and improved filters scheduled for next update. We outlined at the end of 2024 enhancements coming to “standard” call reporting. It's taking longer than expected, but we’re confident it will be worth the wait. Although we can never give an exact date, we anticipate at least a month from now. In this blog post we describe four new reports along with a number o [...]
A helicopter view of the path ahead for our customers and partners. A pioneer in the VoIP industry - 3CX has helped build SIP interoperability, provided freedom of choice of phones and providers, and helped phone vendors and SIP trunk providers make their platforms more secure and reliable to the benefit of the whole VoIP industry. Hundreds of thousands of IT admins and partner [...]
New DECT support and tweaks ahead of the full rollout. Following the successful ALPHA and BETA 1 phases, we are now releasing Update 5 BETA 2. We’ve addressed key issues before moving to the final release which is expected shortly. What’s New in Update 5 BETA 2? Snom DECT M500 Support Fully compatible with the Snom M500 series. Learn more about setup and configuration in our Sn [...]
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