The latest 3CX App for Android Beta is all about setting your priorities. From the addition of a Favorites group as well as Multiple Call Rules, you get to choose who’s important and when. Quick and Easy Access to Your Favorites Are there people you are constantly in touch with? Be it a work colleague or your boss, you can now add users to “Favorites” for quick and easy access. [...]
Registration is now open for Intermediate and Advanced Training this November in Cyprus. The two training events are scheduled for Monday 18th and Tuesday 19th November 2019 at our Cyprus office in Nicosia. As always, these workshops are completely free for 3CX partners; however, you must be at least Basic Certified to attend as the training material will cover Intermediate and [...]
Many partners ask for a road map. Whilst it is not possible to give an exact road map with features and dates, we can give a “heads up” on some of the things we are working on so as to give customers and partners an idea where we are headed. It should be noted that this in no way represents a guarantee when - or in fact at all - such features might become available. As backgrou [...]
Customers are opting for various channels when communicating - Voice, SMS, email, chat, social media, and so on. In order to keep up with customers’ demands for good quality service, many companies are having to make way for a multichannel or omnichannel contact environment to offer all forms of communication and improve the customer experience. However, what is the use of hav [...]
LONDON, UK, 22ND OCTOBER 2019 – 3CX, developer of the unified communications solution 3CX Phone System, is pleased to announce that leading Brazilian co-working company, VIP Office, has completed the successful deployment of its innovative office phone system software across its locations throughout São Paulo. The organization provides office space rentals at seven locations th [...]
Improve customer relations, create surveys, receive and export feedback, without the need of a developer at hand. 3CX Call Flow Designer (CFD) Update 3 includes a new Survey component which enables basic users to create simple surveys with easy to follow configurable steps. What’s more, the newly updated CFD includes a CRM Lookup component to query the pre-configured CRM system [...]
Got your Basic Certification? If yes, then why not join us at our intermediate and advanced training events in Tampa this November? Learn more about 3CX and be well on your way to accessing the higher tiers of the partner program. The training sessions are scheduled to take place on Thursday 7th and Friday 8th November 2019 in the Spark Training Room at the Meridian in Tampa, F [...]
The latest 3CX App for Android Beta is jam-packed full of fixes and improvements following your feedback. Do try it out and let us know what you think. Improved Call Functionality Did you encounter a request failed error message when making or answering a call? This happened whenever the network tab was changed from IP Address to FQDN. Well now with the 3CX Android App BETA Upd [...]
3CX’s latest acquisition is a testimony to the future of live chat and a game changer for the PBX and contact center market. LONDON, UK, 15 OCTOBER 2019 - 3CX, developer of unified communications solution 3CX Phone System, has today announced the acquisition of WP-Live Chat Support, the successful plugin for real-time website visitor chat. It’s the most popular chat plugin for [...]
Following the release of the new 3CX Android App, we have received plenty of positive feedback from the community, and some valid queries about the new functionalities. The 3CX Android App is optimized for Android 10 and latest OS. This version which completely replaces the old app, features a redesigned User Interface (UI), and is packed with new features and functions. Here a [...]
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