LONDON, UK, 13TH NOVEMBER 2019 - 3CX, developer of the unified communications solution 3CX Phone System, is pleased to announce the successful deployment of its award-winning IP PBX software at the offices of Australian property developers, Pellicano, in Victoria and Queensland. Pellicano is one of the country's leading property developers with over 300 commercial clients and o [...]
With Update 4 Alpha, you can now make and receive calls directly from your browser without the need to open the web client as a tab or in fact even have your browser active. Launch calls from the window you are working in, such as Office 365 or your CRM. Rather than taking you to a new tab, it will bring any incoming call alerts to the front of your desktop, in the form of a po [...]
With the release of V16 Update 4 Alpha, we no longer support Google Drive as your storage drive for 3CX Recordings and Backups. The reason for this, are recent changes to the Google API User Data Policy on user data access, you can read more about this here. In Addition to the changes by Google, some users had issues with file listing, authentication expiration and GDrive stora [...]
The Digital Receptionist function includes a little functionality gem to help you add basic automation and integration capabilities to your 3CX PBX. Provided that you have some script coding skills, you can use the "Launch Script" option for your IVR to process customer input and deliver the result back to 3CX for further action. The "Launch Script" IVR type can be used in both [...]
3CX partners in Thailand can now sign up for Intermediate training this November, organized by Cal4care. The workshop is scheduled for Tuesday 19th November 2019 at the Novotel Ploenchit Sukhumvit in Bangkok. This training event is open to all 3CX partners but, as it will cover Intermediate 3CX concepts only, attendees should be basic certified. By joining the training session, [...]
Live chat. What is it? No, it doesn’t have anything to do with the chat rooms made popular in the 90’s (does anyone visit these anymore? Looking at you, Facebook Rooms). We’re talking about the awesome, invaluable, ESSENTIAL channel of communication that allows businesses to engage with website visitors for support, lead generation and more. See that little blue tab at the bott [...]
The fastest and most efficient live chat solution just got better! Following the acquisition of WP-Live Chat in October 2019, comes the release of version 8.1, which includes a relaunch of Geo-location detection and introduces customizable chatboxes among other features and fixes. Jump In and Get Communicating Ensure no customer is ever left unattended. With a new simple online [...]
Is it just us or did 2019 fly by? Well, if you didn't manage to get to one of our training events this year, fear not! We've arranged another round of workshops for our UK partners set to take place this November for both our Northern and Southern resellers! The training events are scheduled for Monday 25th and Tuesday 26th November 2019 at the Etrop Grange Hotel in Manchester, [...]
LONDON, UK, 1ST NOVEMBER 2019 - 3CX, developer of the unified communications solution 3CX Phone System, today announced the completed deployment of its award-winning VoIP phone system at the headquarters of Argus Group in Bermuda and in their multiple locations across the globe. Argus Group are leading providers of a range of insurance products as well as investment, savings an [...]
New Service Available to 3CX and SkySwitch Resellers through ConnectWise Portal. ORLANDO and TAMPA, FLA. (Oct. 30, 2019) – SkySwitch has announced the availability of its Advanced SIP Trunking solution for 3CX Partners. The white label service, which was introduced at Vectors 2019, is available to new and existing SkySwitch and 3CX channel partners, enabling them to brand the S [...]
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