AU

SIP trunk guides and help for Australia

Help Guides

Configure Your Office Hours

12 October 2023

The office hours function allows you to handle calls differently based on the time of day. Office hours are configured at department level and any extensions or system extensions such as an IVR that are part of that department will automatically inherit the office hours from the department they are ...

Setup Your Team

18 October 2022

V18 has been deprecated. Please upgrade to V20.To setup your users on your new 3CX system:Go to “Admin > Users”.Click on the “+ Add user” button.Specify email and name.Select “ROLE” - Now this is an important one. You are set up as the “Owner”, so you can do the kind of things you are doing now like...

Installing 3CX

18 October 2022

Before you start installing 3CX check if this is the right 3CX for you. For companies with less than 10 users we recommend 3CX SMB. It's a FREE and ready-to-go communications solution for up to 10 users. Technically you will have a shared instance together with other 3CX users. You will not have to ...

Latest Blogs

Sign in with Google or MS365, choose your outbound number and set how BLF transfers work. 3CX Softphone V5.8 is now ready for production. Following th...

Use manufacturer firmware per model or individual phone while keeping 3CX-tested firmware as the default. V20 Update 10 gives Admins more control over...

Another step towards the final release of Update 10. Following Alpha and Alpha 2, V20 Update 10 moves into Beta. This release focuses on fixes to CRM ...

Translate calls with Apple Intelligence, choose your outbound number and manage queues from your iPhone. 3CX iOS App V5.8 BETA adds more call and queu...

Essential account emails now work from the start of a 3CX Trial. 3CX Trial systems can now use the 3CX Mail Service for essential account emails, maki...

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