Three Steps to Ensure IP-PBX Security

All it takes a glance at the week’s headlines to see that cyberattacks are growing in both frequency and complexity. Internet hackers can strike anyone, even your business’s IP-PBX phone system. If you’ve recently implemented an IP-based phone system, ensure you can continue to reap the benefits while avoiding potential vulnerabilities.

Ensure that your Internet-telephony system is as secure as possible by taking these three crucial steps:

Implement security software

Ensure you have strong antivirus, antimalware and a firewall in place, and check that it is regularly updated.  An intrusion detection system monitors your IP-PBX for suspicious activity that could signal an impending attack, while a firewall reduces access to non-trusted networks by IP-PBX phones. In addition, make sure your system software is frequently backed up to a secure location to combat security breaches and hacking.

Set strong passwords

Most IP-PBX servers are configured through a web interface that uses a password to gain access. As such, a weak password can leave a potential security gap which hackers can easily exploit. To that end, ensure that strong passwords are set and frequently changed on IP phones that access the same system. Also be sure to discard the default password your IP-PBX system came with. Instead, set a strong password that contains a combination of lower and upper case letters, numbers, symbols, and avoids spelling out recognizable words and dates.

Monitor system usage

Network attacks will often emerge in the form of unusual or increased network activity. Monitor network usage through aggregating pertinent information about network users, applications, and peak usage times. Use visual tools such as graphs to help pinpoint unusual activity. In doing so, you’ll be able to more easily detect whether the traffic is a true security threat.

The saying is true, it’s better to be safe than sorry. Take the right steps to ensure you can make the most out of your advanced IP PBX system by ensuring optimal security.

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