Live Chat now available for Shopify - no app or plugin required. You can now add 3CX Live Chat to Shopify using a lightweight code snippet. No app or plugin required. Previous setups for less common CMS platforms often relied on plugins, which could break after updates, clash with other tools, or introduce security risks. For non-WordPress sites, these have been replaced with o [...]
Reinforcing strategic alignment and collaboration. Partners across North America attended invitation-only high-level meetings in New York and Dallas hosted by 3CX, a pioneer in the VoIP industry - giving Partners in the USA and Canada the opportunity to reflect further on 3CX 2025 strategic direction. With a 20 year history of helping build SIP interoperability, providing freed [...]
Receptionists set status for other users, drag & drop attended transfer on active calls. After successful test plans following the recent Softphone Beta releases, 3CX Softphone Version 5.1 is now live. Read on for the recap. Recap Windows Softphone V5.1 In summary, Beta 1 included: Receptionists set call forwarding rules, read & reply via chat notification itself Provis [...]
Latest iOS app now available - includes Limited Contact Access. Following successful testing, the latest version 5.1 of the 3CX iOS app is now live on the App Store and includes support for iOS 18’s Limited Access Contacts feature. For full feature details visit the iOS Beta blog. View the Changelog for a detailed breakdown of updates. Update Today Download the latest release f [...]
Latest Android app gives more options to edit numbers before call. Following successful BETA testing, the latest version 5.1 of the 3CX Android app is now live on the Google Play Store. This release includes the Edit Before Call feature helping users launch calls faster from more places with more options to edit a number before a call. For full feature details visit the origina [...]
Quantifying investment in product security assessment of 3CX V20 phone system core services by Mandiant. As part of our ongoing commitment to product security, 3CX engaged Mandiant, a part of Google Cloud and leader in cybersecurity consulting, to conduct a thorough, multi-phase security assessment of the 3CX Phone System V20. The engagement was extensive: 97 working days 10 co [...]
New Receptionist panel for easy drag and drop of calls. The latest 3CX Windows Softphone BETA focuses on making the panel for Receptionists and Queue Supervisors more efficient for use. The Receptionist panel allows receptionists to process calls more efficiently, using drag and drop transfer. Also, receptionists can change the status if users have forgotten to update. For Queu [...]
More options to edit number before a call. Today’s Android V5.1 Beta expands on our Edit before call feature - helping users launch calls faster from more places. First introduced in the 3CX Android Final release in March, the feature lets users edit an external number directly from the Recents tab. This release builds on that with added support in Contacts. Read on for more. E [...]
iOS 18 new Limited Access Contact feature support. iOS18 has a new feature to limit access to contacts. If users choose this option, 3CX now fully supports it. With 5.1 BETA, you can give 3CX access to only selected contacts so there’s no need to share your full address book. Requested by members of the 3CX iOS Community, this limited access feature gives you more control over [...]
Last fixes before final. Following the successful ALPHA, BETA, and RC1 releases, today’s RC 2 includes last fixes ahead of U6 Final, coming soon. Updates & Improvements: Added Support for Orange Business Talk (BTIP). The “Queue Answered by Waiting Time” report now includes the total number of calls. Informative banners in Data Connector section of Web Client. External datab [...]
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