We recently released the BETA of v15.5, Update 5 and the feedback we received was very positive. Partners and users alike enjoyed the improvements we made in this update as well as the new features we have added. In case you missed the BETA, below is a synopsis of what is included in this update: Improved server side CRM integration Server side CRM integration makes the PBX adm [...]
In the latest update, aptly named “5” - we have added a host of new features and made numerous improvements to our most successful version to date - v15.5. Below a small outtake of the biggest changes. New Trunk/DID report The new trunk/DID report allows you to quickly see the number of inbound calls to a trunk and to DIDs associated with it. You can now also filter out calls t [...]
Most companies nowadays use a CRM system in order to manage their contacts efficiently. By integrating your CRM system with your PBX you obtain a number of benefits such as: the ability to launch calls to contacts with a single click, customer records pop-up when an inbound call occurs and all calls are logged in your CRM. However, not all CRM systems integrate with your PBX ou [...]
If you’ve made the decision to switch from your Avaya PBX to 3CX and start saving on monthly phone bills then we have great news for you. When migrating to 3CX there’s no need to invest in new IP Phones. You can keep your existing Avaya IP Phones - they too work with 3CX. 3CX is ever so easy to install and manage. You have multiple deployment options, on-premise on Windows or L [...]
About a week ago we released the BETA of Update 4 for V15.5, thanks to everyone who tried it out and gave us their feedback. Some of the most popular features included in the BETA are voicemail to text transcription, queue ringtones and multicast provisioning. In case you missed the BETA below is a list of features included in Update 4: Voicemail to Text Transcription - Read [...]
Update 4 is hot out the oven. We’ve added some new features to this update which will further improve productivity for both administrators and users. We also made approximately 60 fixes to 3CX, a detailed list can be found here. Voicemail to Text Transcription We’ve added the ability to transcribe your voicemail messages to text messages; you can either receive the text as an e [...]
Following the release of 3CX v15.5 Update 3, there was an issue with call logs from certain countries whose time zone is negative (UTC-). We're now releasing a hot fix which resolves this issue and all call logs are back to working as before. What's included in this fix: Call logs now show for installs where timezone is negative Fixed Queue manager wrap up time (Time is global [...]
Update 3 is here and with it comes a new free licence. We’re now offering Standard 3CX licences for up to 16 simultaneous calls (approx. 50 extensions) absolutely free! Up to 16 Sim. Calls Free - Hosted or Not! What comes with a Standard licence? Unlimited SIP Trunks, 25 free web conferencing participants, unlimited extensions and free hosting in Google Cloud. Current PBX Editi [...]
SP3 Beta has made it out of the door. Besides some important under the hood changes for better performance and less memory usage, we have added the following new features: Conference Call & Interface improvements We have added some more features and further streamlined the conference call interface: Internal participants can now be called automatically when a conference sta [...]
Bored during the holidays? Not to worry, we're releasing SP3 just in time for you to have ample time to test it out and provide us with your feedback. We've included IPV6 support, conference setup improvements for the web client, auto-enabled SSL and TLS and we've also added a hosting-admin account level. What else: IPV6 support (dual stack only) .NET Core 2.0, .NET Standard 2. [...]
