Ruth Elizabeth Abbott

About Ruth Elizabeth Abbott - Page 68

Operations Director, 3CX

Ruth brings more than 20 years of experience in business operations. At 3CX she’s part of the Management team, leading the Recruitment, Operations, HR & Marketing departments. She has a background in Law. Ruth is passionate about helping drive 3CX to the next level.

Upgrading to V15 with a Multi Line PSTN Gateway

In previous versions of 3CX the phone system was in charge for multi port gateways (ISDN or FXO) to hunt for the PSTN ports. However, after the firmware of the vendors became more capable, 3CX abandoned the idea of multi trunks per single gateway and instead let the gateway build hunt groups over all available ports. The result is a faster outbound call processing and simplifie [...]

By |August 10th, 2016|Comments Off on Upgrading to V15 with a Multi Line PSTN Gateway

Plug and Play your IP Phone with 3CX V15

The ability to Plug and Play IP Phones offers many benefits - the main one being saving on IT admin time. I doubt there's a single IT admin out there that would say they prefer to manually provision an IP Phone rather than use an IP Phone that has the ability to Plug an Play with your PBX. There are, however, some requirements that need to be met before your 3CX PBX is able to [...]

By |August 9th, 2016|Comments Off on Plug and Play your IP Phone with 3CX V15

Provisioning Methods - When should I use them?

Each IP Phone has different provisioning methods. We realize this could cause confusion for 3CX users so we've prepared a guide to help you through this. The guide outlines the provisioning methods which shall be used for 3CX Supported IP Phones only. For legacy phones follow the instructions defined within the provisioning guides for each model. Supported IP phones have a vast [...]

By |August 5th, 2016|Comments Off on Provisioning Methods - When should I use them?

Sign Up for the 3CX Training in the U.S. this August!

USA Partners! 3CX Distributor, Vital Communications, Inc. is hosting a Southeast Regional United States 3CX Basic Training, focusing on Version 15. All 3CX Partners are invited to these events where you will install and configure 3CX on day one as well as learn how to configure SIP Trunks, Gateways, IP phones and more. Vital Communications has created an optional training kit c [...]

By |August 5th, 2016|Comments Off on Sign Up for the 3CX Training in the U.S. this August!

3CX Slashes Calling Costs with IP Telephony at Frontline Group

LONDON, UK AND PETERBOROUGH, CAMBRIDGESHIRE, UK –  30 JULY 2016 – 3CX, developer of next-generation software-based Unified Communications Solution, has enabled the Peterborough-based magazine distributor Frontline Group to cut call costs with IP Telephony and to improve business resilience. Cutting Costs with IP Telephony Frontline Group, working on an aging analogue system, wa [...]

By |July 30th, 2016|Comments Off on 3CX Slashes Calling Costs with IP Telephony at Frontline Group

3CX Expands Presence in France with VoIP Provider IP Directions

LONDON, UK and PARIS, FRANCE - 28 JULY 2016 - 3CX, developer of the next-generation software-based Unified Communications Solution and France-based VoIP Provider IP Directions are announcing their partnership after the successful completion of the 3CX interop test by IP Directions. Over the past 10 years, IP Directions has emerged as a leading reseller to system integrators, re [...]

By |July 28th, 2016|Comments Off on 3CX Expands Presence in France with VoIP Provider IP Directions

Wires, Deskphones and High Costs removed from Phoning Santé by 3CX

LONDON, UK AND ALBERTVILLE, FRANCE - 27 JULY 2016 - 3CX, developer of next-generation software-based Unified Communications Solution, has enabled Albertville, France-based healthcare receptionist service Phoning Santé to replace outdated equipment, improve call management and cut phone costs. Powerful Switchboard for Call Management Workers at Phoning Santé were tied down by he [...]

By |July 26th, 2016|Comments Off on Wires, Deskphones and High Costs removed from Phoning Santé by 3CX

Renewing your SSL Certificate for 3CX V15

With 3CX V15 we've switched to a new server, NGINX, which allows for a rock solid and more secure configuration while at the same time it steps up the protection of the provisioning directory. Additionally, NGINX makes the replacement of a self-owned generated certificate simpler than ever. Note, this procedure does not cover the switch from a 3CX managed domain and certificate [...]

By |July 26th, 2016|Comments Off on Renewing your SSL Certificate for 3CX V15

A Take on SSL, CRT, CSR and What?

If it was 1990 we would most likely not speak about this at all and I would prepare to start my week, nice and easy. However as we are writing in 2016, in the times of the NSA and Snowden and co who made us realize even more that the internet is not just a nice place to watch YouTube videos and be safe while doing so, here is a small take on certificates on the top level of the [...]

By |July 25th, 2016|Comments Off on A Take on SSL, CRT, CSR and What?

3CX Expands in Russia with OCS Distribution

LONDON, UK and MOSCOW, RUSSIA - 20 JULY 2016 - 3CX, developer of the next-generation software-based Unified Communications Solution, and Moscow, Russia-based OCS Distribution announce OCS Distribution as a new 3CX distributor in the Russian market. The partnership is well-positioned to serve Russia’s fast-growing VoIP market, which is among strongest in the country’s telecommun [...]

By |July 20th, 2016|Comments Off on 3CX Expands in Russia with OCS Distribution