3CX v18 Update 4 has reached Release Candidate (RC) status with the official launch date set for next week! So make sure to watch this space. RC brings better app audio quality This Release Candidate brings changes to the way the inbuilt tunnel deals with RTP packets. The tunnel service now prioritizes RTP streams for 3CX mobile apps, drastically improving audio quality. What y [...]
3CX Dedicated users can now take full advantage of all the live chat improvements that were released with StartUP. We’ve revamped the plugin code, making it more compact, for greater speed and usability. Benefits of the new live chat Much more compact live chat bubble resulting in faster website loading time. No need to use the old HTML code generator making live chat config ea [...]
A second Beta of V18 Update 4 has been published in preparation of the final version which is due to be released shortly. Caller ID exception rules back to MC Time-based Caller ID exception rules can now be managed once again from the Management Console. Schedule monthly updates You can now schedule an update to be deployed automatically one month after a release. This is an ex [...]
3CX StartUP has surpassed 5000 sign-ups and it’s time for our first big update. We’ve fine tuned call handling with the addition of digital receptionists and call queues. The StartUP wizard has also been updated and improved to get you “started-up” in no time. Route calls professionally with IVR Press 1 for Sales, 2 for support! Give callers the option to press a key to choose [...]
Improvements to the Web Client greatly simplify call handling, ideal for busy receptionists. We’ve also handed over status control to the User to set up their own personal schedules. All this and more, with Update 4 Beta out now. More visibility with the new receptionist view It’s now easier than ever for receptionists to handle incoming and internal communications. We’ve added [...]
The economy has restarted after COVID and a new communications world has emerged that has changed the parameters of doing business. Remote working capability is a must for every business and it happens in the cloud. Small businesses need an easy to setup and manage communications platform that handles calls as well as messages. 3CX is infinitely easier than its traditional PBX counterparts, and available in the cloud [...]
The official release of our Android App is now available for download from the Google Play store. It brings improvements to the user interface appearance, app reconnection, and a simplified permissions acceptance button. An evolved user interface Avatars and profile presence indicators are now always shown across all themes for an easy to view whole team status. Light theme use [...]
The 3CX iOS App official release is now ready to be downloaded via the App Store. Interact with the app faster than ever before with the benefit of a new command menu, icon badges, and Live Chat actions. Home screen shortcuts & notification badge The new app now includes a command menu when long-pressing the icon on the home screen. Access messages, voicemail, and call hist [...]
An update to our previous Beta is now available for download and testing. This new version provides further user interface enhancements and reconnection improvements. The Wizard now also adds a permissions screen for the app to manage calls. Light theme improvements The updated user interface improves upon the colors used across the app. The light theme now uses a shaded backgr [...]
Partners and customers in Australia and New Zealand can now get 3CX Hosted in their own dedicated instance. It's free for the first year and just A$100 annually thereafter. 3CX Hosting frees up time and resources by taking care of all system management. What's the deal down under? 3CX hosting is offered FREE for the first year on all Standard, PRO, and Enterprise licenses up to [...]