The final release for Version 18 Update 3 is now available. Download and upgrade via the management console for improvements to the web client, desktop app, and native-like web app (PWA). We’ve also added new desktop application features, including support for macOS. Critical Security Update Update 3 contains some critical security updates and we recommend customers upgrade to [...]
The 3CX iOS App official release is now ready to be downloaded via the App Store. Fast chat reply offers a quick way to respond to and deal with chat messages. The update also provides support for local Emergency numbers (eg. Ambulance, Police, Fire) in accordance with the Ray Baum Act. Reply to chat from locked screen Attend to chat messages without having to unlock the device [...]
The official release of our latest 3CX App for Android provides support for Android 12L and emergency service dialing via the GSM in accordance with the regulatory updates. Better on big screen with Android 12L support Newly added support for Android 12L improves the user experience on tablets and foldables. It is optimized for different display orientations and larger screens. [...]
Version 18 Update 3 Beta is now available for download via the management console. It brings PUSH support to the recently launched Web App (PWA) and introduces the Desktop application for macOS. Shows incoming call even with webclient closed Newly added PUSH notification support for the Web Client and PWA, wakes up the browser when a call or chat message is received. No need fo [...]
Following the release of v18 Update 2, we have also updated the Call Flow Designer (CFD). Now audio files generated through text to speech are cached in the 3CX server, so subsequent requests to convert the same text are resolved locally. We’ve also added components to allow you to parse CSV text without using a C# script, or to transcribe audio from a WAV file into text. Save [...]
The new Beta version of the 3CX App for Android now provides support for local Emergency Numbers (e.g. Ambulance, Police, Fire) in accordance with Kari’s Law and the Ray Baum Act. Kari’s Law: Direct Dialing & Notification Kari’s Law, a law which was passed and named in honor of the death of Kari Hunt, requires direct dialing of local emergency numbers (e.g. 911). This means [...]
This Beta version of the 3CX App for iOS, now provides support for local Emergency Numbers (e.g. Ambulance, Police, Fire). In keeping with regulations as defined in the Ray Baum Act outlined below. Ray Baum Act: Direct Dialing & Notification The Ray Baum Act and Kari’s Law, requires direct dialing of local emergency numbers (e.g. 911) enabling the caller to dial 911 without [...]
Linking your CRM system with 3CX saves agents’ time finding client records, allows for personalized welcome messages, and improves workflow timescales. 3CX supports a large number of CRMs out of the box. For other CRMs, we encourage administrators to integrate using the 3CX CRM Wizard. The wizard allows you to easily create templates to link 3CX with any REST API-supported CRM, [...]
All partners and customers using IP-based SIP carriers can now use Hosted by 3CX, our fully managed hosted solution. We’ve enabled over 100 IP-based providers, available with their templates inside Hosted by 3CX. This makes the transition to our hosting service even easier than before! Why registration-based is the preferred option Registration-based trunks with no IP fixation [...]
We’ve made upgrading even easier! Administrators can now upgrade end-of-life version 15.5 instances directly to the latest V18 release. No middle step Previously, when upgrading from version 15.5 to 18, admins needed to first backup and restore the configuration onto a v16 instance. Then carry out the same backup and restore process again from v16 to v18. Now they can skip the [...]
Copyright © 2026