3CX StartUP has surpassed 5000 sign-ups and it’s time for our first big update. We’ve fine tuned call handling with the addition of digital receptionists and call queues. The StartUP wizard has also been updated and improved to get you “started-up” in no time. Route calls professionally with IVR Press 1 for Sales, 2 for support! Give callers the option to press a key to choose [...]
Improvements to the Web Client greatly simplify call handling, ideal for busy receptionists. We’ve also handed over status control to the User to set up their own personal schedules. All this and more, with Update 4 Beta out now. More visibility with the new receptionist view It’s now easier than ever for receptionists to handle incoming and internal communications. We’ve added [...]
The economy has restarted after COVID and a new communications world has emerged that has changed the parameters of doing business. Remote working capability is a must for every business and it happens in the cloud. Small businesses need an easy to setup and manage communications platform that handles calls as well as messages. 3CX is infinitely easier than its traditional PBX counterparts, and available in the cloud [...]
The official release of our Android App is now available for download from the Google Play store. It brings improvements to the user interface appearance, app reconnection, and a simplified permissions acceptance button. An evolved user interface Avatars and profile presence indicators are now always shown across all themes for an easy to view whole team status. Light theme use [...]
The 3CX iOS App official release is now ready to be downloaded via the App Store. Interact with the app faster than ever before with the benefit of a new command menu, icon badges, and Live Chat actions. Home screen shortcuts & notification badge The new app now includes a command menu when long-pressing the icon on the home screen. Access messages, voicemail, and call hist [...]
An update to our previous Beta is now available for download and testing. This new version provides further user interface enhancements and reconnection improvements. The Wizard now also adds a permissions screen for the app to manage calls. Light theme improvements The updated user interface improves upon the colors used across the app. The light theme now uses a shaded backgr [...]
Partners and customers in Australia and New Zealand can now get 3CX Hosted in their own dedicated instance. It's free for the first year and just A$100 annually thereafter. 3CX Hosting frees up time and resources by taking care of all system management. What's the deal down under? 3CX hosting is offered FREE for the first year on all Standard, PRO, and Enterprise licenses up to [...]
Our latest iOS App (Beta) is designed for simpler and faster interaction with its core functionalities: Chat, Voicemail, and Calls. We’ve added a new command menu on the home screen, as well as including an application badge for incoming chat messages. No fear of missing chats Be alerted of chat messages left unread even when the app is closed! The iOS App now displays a warnin [...]
We’ve revamped our Android App’s UI! This Beta release brings modernized elements, an enhanced user experience, as well as tweaks to make the screen more intuitive and functional. Always there: Avatars & Status indicators Screen views have been updated to always show the avatar and profile indicator. Ideal for faster interaction to chat or call. You can now quickly recogniz [...]
A hotfix is available for V18 Update 3 which addresses the following: Fix for a security vulnerability Fix of memory leak affecting business systems in particular conditions Fix for application crash of the call manager if under DDOS attack. We urge you to install the Hotfix as soon as possible to keep your 3CX system secure. To install the Hotfix Click on “Updates” in the Mana [...]
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