Blog - Page 120

Huntingdon Town Council Votes in Favor of Modern PBX, Upgrades to 3CX

LONDON, UK, 11 January 2018 – 3CX, developer of the next-generation software-based Unified Communications system, today announces that the Huntingdon Town Council in Cambridgeshire, UK has completed the successful deployment of its IP PBX system. The birthplace of famed political leader Oliver Cromwell and traditional market town was chartered in 1205 and is now home to around [...]

By |January 11th, 2018|Comments Off on Huntingdon Town Council Votes in Favor of Modern PBX, Upgrades to 3CX
Take a Look at our Video on Salesforce and 3CX Integration

With a 3CX Pro licence you can easily integrate popular CRMs with your 3CX PBX. We recently added the ability for PBX Admins to integrate CRMs from the management console (server-side) so that no manual configuration is required on the extension's client. One of the CRMs that can be configured server-side is Salesforce. It's as easy as 1,2,3 and to show you just how it's done w [...]

By |January 2nd, 2018|Comments Off on Take a Look at our Video on Salesforce and 3CX Integration
The New Polling Feature in 3CX: A Video

The revamped polling feature we introduced to 3CX WebMeeting a couple of months ago has proven to be very useful for many of our users. It's ideal when conducting a webinar and you would like to receive feedback from your participants, or even during a sales presentation so you can get to know your prospects' needs. It's super easy to use and we've put together a brief video wh [...]

By |December 27th, 2017|Comments Off on The New Polling Feature in 3CX: A Video
3CX V15.5, Update 3 ALPHA is Available for You to Try Out

Bored during the holidays? Not to worry, we're releasing SP3 just in time for you to have ample time to test it out and provide us with your feedback. We've included IPV6 support, conference setup improvements for the web client, auto-enabled SSL and TLS and we've also added a hosting-admin account level. What else: IPV6 support (dual stack only) .NET Core 2.0, .NET Standard 2. [...]

By |December 22nd, 2017|28 Comments
Monitor Administrators Experience Improved Communications Flexibility and Management with 3CX

LONDON, UK, 22 December 2017 – 3CX, developer of the next-generation software-based Unified Communications system, is pleased to announce the successful deployment of its popular VoIP PBX system at the headquarters of South African company, Monitor Administrators. Monitor Administrators has been offering administrative and risk assessment support services to help streamline the [...]

By |December 22nd, 2017|Comments Off on Monitor Administrators Experience Improved Communications Flexibility and Management with 3CX
Integrating 3CX with Office 365 - A Video Walk Through

The CRM integrations offered by 3CX are very popular with our users as they help you increase your agents' productivity and save time on tedious tasks like adding contacts manually to your 3CX phonebook. The 3CX plugin for Office 365, once configured, opens the contact record in Office 365 during an incoming call, creates a new contact if the inbound caller is not found, and sa [...]

By |December 21st, 2017|Comments Off on Integrating 3CX with Office 365 - A Video Walk Through
New Update to the 3CX SBC Boosts Performance

The 3CX SBC is very popular and used by many of our users to either ensure quality of service, increase security or for connectivity reasons. With this latest update the performance of the 3CX Session Border Controller (SBC) has been beefed up so regardless of why you choose to use the 3CX SBC this update is for you. To start off we've increased the default number of RTP ports [...]

By |December 19th, 2017|49 Comments
New Update for the 3CX Clients Brings Audio Conferencing Improvements

Update: V15.5 is no longer available. Download the latest version here. New updates are available for all four of our clients: Android, iOS, Windows and Mac. The major focus point of this update is the audio conferencing feature. We've really made it easy to create conferences, add participants as well as the options a user has when a conference is ongoing, such as muting, addi [...]

China Mobile - One of the largest Chinese telcos is now a 3CX supported SIP Trunk

Our list of supported SIP Trunk providers is growing, offering our partners and customers more freedom of choice as to which provider they want to use for their business needs. Our latest addition is China Mobile. China Mobile was founded in 1997 and is the leading telecommunications services provider in Mainland China offering complete communications services in all 31 provinc [...]