Great customer service can achieve more for your brand than a national ad campaign and be a lot less expensive. According to a recent study by NewVoiceMedia, 69 percent of Americans would recommend a company to others after having a positive customer service experience. Before the Internet, each recommendation might have reached the ears of just three or four people, but now, w [...]
Workflow and communications must go hand in hand, as the smooth completion of group projects is only possible with uninterrupted, instant exchanges among team members. But the reality is that all too many organizations are plagued by shoddy communications, leading to inefficient achievement of business goals. That is, the ability to contact co-workers in real time facilitates a [...]
We would like to remind all 3CX Partners and customers about our Christmas Sales and Support hours during the holiday season. Our Sales team will be closed as from the 24th of December and will return on the 4th of January. 3CX Support will be available as follows: 24th & 25th of December: Closed. 28th - 30th: Only English speaking support will be available as usual. [...]
Small and medium-sized businesses (SMBs) are jumping on the hosted IP telephony and unified communications and collaboration (UC&C) services bandwagon, joined in part by larger enterprises, as reports funnel in from all sectors on the benefits realized when companies access these technologies from the cloud. In fact, a recent study from Frost & Sullivan revealed that th [...]
The “2015 WebRTC State-of-the-Market Report” sponsored by Sonus Networks, Inc. reveals many future trends and predictions for the WebRTC market and provides insight into how the market has developed since 2014. In particular, the study found that WebRTC support for mobile devices continues to be of prime importance for providing access to applications such as video chatting and [...]
LONDON, UK, 16th DECEMBER, 2015 - 3CX, developer of next generation software-based PBX 3CX Phone System announces that ArcelorMittal Tailored Blanks, supplier of high quality steel products around the world, has successfully deployed 3CX Phone System. ArcelorMittal was in need of a phone system that could easily be connected between five offices with the ability to easily scale [...]
LONDON, UK, 15 DECEMBER, 2015 – 3CX, developer of next generation software based PBX 3CX Phone System announces that Belorussian, construction material provider, City Trade has successfully deployed 3CX Phone System. City Trade were looking to replace their outdated Panasonic phone system with a more reliable and feature-rich IP PBX. City Trade Builds a Better Communication Sys [...]
3CX Distributor Voipoint, is organizing free Product Training in Poland this January for 3CX Partners. The training is specifically aimed at pre-sales and technical support personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting client installations. The training will be covering all basic concepts from installation all the way [...]
3CX Phone System Pro can now be integrated with DATEV Pro CRM. DATEV is one of the biggest software vendors providing solutions for tax and public accountants, lawyers and enterprises all over Europe. The DATEV CRM plugin is curently in BETA status and is available for download. We appreciate any feedback on the plugin. The plugin is part of the CRM Installer for the 3CXPhone f [...]
With the recent surge of communications and collaboration technology, from unified communications (UC) to web conferencing, businesses are reveling in their new found savings and productivity—at least those businesses keeping up with industry trends and advancements. Growth is a top priority among business leaders, and technology-related change is viewed as the primary tool to [...]
Copyright © 2026