Our latest 3CX iOS App is now available in the App Store! We have added H264 codec support for your SIP-capable phones and doorbells. We have also made enhancements to the contact lookup algorithm by extending the search functionality.
Version 20 is more than a new version. V20 is the future of 3CX. With V20 we’ve re-architected 3CX from the ground up - ready for current and future market realities. Originally, 3CX was designed for on premise - phone system only - installation, and targeted at SMB/Mid size companies. In a time when hardly anybody used SIP trunks and everybody still had a fax.
The latest official release of our Android App is now available for update and download from the Google Play Store. It introduces a new and improved contact matching algorithm, a notification screen providing further information of the routing of the call, as well as H264 support for your SIP phone and doorbells.
Due to an error in our license certificate - the cause of which we are still discussing with our provider - we had to make an update to allow customers to activate or extend licenses. Unless you need to buy or activate a subscription today or tomorrow there is no need to update your system immediately.
38% of callers expect your service agents to know the context of their query and 73% of customers expect companies to understand their unique needs and expectations. Which is why experience remains the key differentiator between you and your competitors. The better the experience, the more likely a shopper is to remain loyal to your brand.
iOS 18.6.4 Beta has entered the last stages ahead of a production release. We appreciated your feedback on the recent beta release for iOS. As a result, we’ve done more testing and followed through with the required fixes. This final update ahead of the official release is now available for TestFlight members.
Android 18.1.5 Beta is entering the final stages before a production release. Based upon your feedback following the Android BETA release a few days ago we’ve done more testing and followed through with a good number of fixes as a result. This final update before official release is now available from the Google Play store.
Update 8A Final is released for production following testing over the last 10 days since our update 8A BETA release. It’s our last update to version 18 including the lockdown of SIP Trunks and system extensions, CFD performance improvements, SMS handling of incoming Alphanumeric Sender IDs, and the ability to turn off RPS for on premise installs. Read on for a reminder of what we’ve accomplished.
The increase in remote working has made video conferencing a daily tool. But as the physical space between work and home began to blur - your video conferencing screen didn’t! One of the challenges of video meetings is the presence of distracting backgrounds, ranging from funny, funnily embarrassing, and plain old unprofessional.
The Beta 2 release of the 3CX App for Android is now available to download from the Google Play store. We’ve made further improvements to our contact matching functionality, allowing users to receive incoming calls with the full name of any CRM contact - even those not yet synced to the 3CX phonebook! Read on to discover more.
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