V18, Update 9 enables easy upgrade to V20.
A simple click of a button will allow you to upgrade to V20 which is going full speed ahead. The option will not be visible in your Admin Console just yet, but as soon as the final is released you will see an “Upgrade” button - as long as you’re on V18, Update 9!
Preparing for V20 - Set that System Owner!
As already mentioned with Update 8 and Update 9 Beta, you need to set a System Owner to be able to upgrade to V20. Systems without a System Owner role will not be able to upgrade.
Take a look at the access level for each role and decide who is the best person for the job.
Other Additions/Improvements
Fixed archiving recordings to SFTP/FTP to not delete local files.
Provider updates:
- Amazon Chime Voice Connector (New)
- VoiceMeUP (Updated template)
- Vocus (Updated template)
- unyc (Updated template)
- Beeline MPBX Account (New)
- Beeline Beeline MPBX IP-Based (Updated template)
- Reventix (Updated template)
- UPC S. GmbH (Updated template)
Note that OS upgrades will be temporarily hidden until the release of Version 20 Final.
Get V18, Update 9
From the admin console click on the latest update: "New V18.0 Update 9."
View the complete changelog here.
Don’t Miss a Beat
Let us know your thoughts in our dedicated Partner or Customer Forums.
