Update 8A Final is released for production following testing over the last 10 days since our update 8A BETA release. It’s our last update to version 18 including the lockdown of SIP Trunks and system extensions, CFD performance improvements, SMS handling of incoming Alphanumeric Sender IDs, and the ability to turn off RPS for on premise installs. Read on for a reminder of what we’ve accomplished.
The increase in remote working has made video conferencing a daily tool. But as the physical space between work and home began to blur - your video conferencing screen didn’t! One of the challenges of video meetings is the presence of distracting backgrounds, ranging from funny, funnily embarrassing, and plain old unprofessional.
The Beta 2 release of the 3CX App for Android is now available to download from the Google Play store. We’ve made further improvements to our contact matching functionality, allowing users to receive incoming calls with the full name of any CRM contact - even those not yet synced to the 3CX phonebook! Read on to discover more.
The latest release of our iOS application is available to TestFlight members. We have made further improvements to our contact matching functionality, allowing users to receive incoming calls with the full name of any CRM contact - even those that are not yet synced to the 3CX phonebook! Read on to discover more.
Previously Group Owners and Administrators were able to manage system wide extensions and SIP Trunks - this is no longer possible. Now, only those system extensions and trunks that are part of their group can be managed. If you wish to manage a department specific SIP trunk or system extension you must move it to the group you are part of [...]
Earlier this month we released Version 18 Update 8. Although not affecting all installations it meant that during the investigations Update 8 was temporarily paused. The hotfix for public interface/default gateway installs has now been merged into the revised U8 Final. This blog serves to recap on where we are today and what you may need to do - particularly if you have a subscription due [...]
The Update 8 issue affecting installations where the Public IP interface is selected as the default interface during installation has been resolved. A hotfix has been rolled out. During the investigations Update 8 was temporarily paused. It’s important to note the following installations were NOT affected: 3CX Hosted - PRO /ENT 3CX FREE & 3CX SMB - Small Business 3CX Self H [...]
There’s momentum building for 3CX and awards in 2023, which shows no signs of slowing down at the year's midway point. After being Recognized as Top Call Center Software by Gartner, we’re excited to share another recent milestone with you. G2, the largest software marketplace with over 2.2 million reviews, has awarded 3CX with 45 badges in its Summer 2023 report!
Snom, Fanvil, Yealink and Grandstream new firmware versions and fixes. We’ve got an update on firmwares for router SBC phones - most of which are fixes. Read on for more details. Snom - Router Phones (Fixes) New firmware version 10.1.159.12 for D8XX (D862/D865) Router phones fixes the following issues: Server Conferencing FW update process now visible on the screen FKeys pagina [...]
New update adds popular Yealink T4X phones as router phones Version 18 Update 8 is a big update continuing our focus on simpler setup, improved integrations, and more configuration from Admin Console. It's also likely our last major update to version 18. Read on for a recap of our significant achievements over the last weeks as well as the addition of new Yealink router phones. [...]
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