Blog - Page 41

3CX Appoints Yellowgrid as UK's 3CX Platinum Distributor

September 2023 | England - 3CX is proud to appoint Yellowgrid as the Platinum Distributor for the UK market. Founded in 2007, Yellowgrid have established themselves as a prominent telecommunications provider, specialising in voice over IP. They have a strong focus on the distribution of 3CX and Fanvil VoIP devices. By signing Yellowgrid as a 3CX Platinum Distributor, it further [...]

By |September 21st, 2023|Comments Off on 3CX Appoints Yellowgrid as UK's 3CX Platinum Distributor
Why register on the 3CX Forum?

In the realm of communication technology, expertise is paramount. The 3CX Forum serves as a centralized platform where resellers convene to both share and gain knowledge. Whether you're a newcomer to the 3CX ecosystem or a seasoned expert, you will consistently find valuable insights to enhance your professional skill set.

By |September 18th, 2023|Comments Off on Why register on the 3CX Forum?
iOS 18.6.4 Official Release

Our latest 3CX iOS App is now available in the App Store! We have added H264 codec support for your SIP-capable phones and doorbells. We have also made enhancements to the contact lookup algorithm by extending the search functionality.

By |September 13th, 2023|9 Comments
V20 - 3CX reloaded!

Version 20 is more than a new version. V20 is the future of 3CX. With V20 we’ve re-architected 3CX from the ground up - ready for current and future market realities. Originally, 3CX was designed for on premise - phone system only - installation, and targeted at SMB/Mid size companies. In a time when hardly anybody used SIP trunks and everybody still had a fax.

By |September 12th, 2023|Comments Off on V20 - 3CX reloaded!
Android 18.1.5 Official Release

The latest official release of our Android App is now available for update and download from the Google Play Store. It introduces a new and improved contact matching algorithm, a notification screen providing further information of the routing of the call, as well as H264 support for your SIP phone and doorbells.

By |September 12th, 2023|2 Comments
Enhance agent productivity & customer service with 3CX CRM Integration

38% of callers expect your service agents to know the context of their query and 73% of customers expect companies to understand their unique needs and expectations. Which is why experience remains the key differentiator between you and your competitors. The better the experience, the more likely a shopper is to remain loyal to your brand.

By |September 8th, 2023|Comments Off on Enhance agent productivity & customer service with 3CX CRM Integration
iOS final preparations underway for production release

iOS 18.6.4 Beta has entered the last stages ahead of a production release. We appreciated your feedback on the recent beta release for iOS. As a result, we’ve done more testing and followed through with the required fixes. This final update ahead of the official release is now available for TestFlight members.

By |September 7th, 2023|Comments Off on iOS final preparations underway for production release
Android fine tuning ahead of production release

Android 18.1.5 Beta is entering the final stages before a production release. Based upon your feedback following the Android BETA release a few days ago we’ve done more testing and followed through with a good number of fixes as a result. This final update before official release is now available from the Google Play store.

By |September 7th, 2023|4 Comments