Update 6 is a massive update, almost like a new version, but easier to upgrade to! It brings together many of the things we have been working on this year and unifies the 3CX StartUP features into our main product. Many of the StartUP features are beneficial to larger installs. This update improves how you configure 3CX. We have really simplified setup and configuration and bro [...]
3CX Android App now integrates with Google Assistant! Get calling hands-free, perfect when on the road or in combination with your favorite wireless headphones. Take it for a spin and let Google do the work. OK Google! Assist me Get your Google Assistant to start making calls by name or number using 3CX. To do so: Enable Google Assistant on your device Ensure both the device an [...]
A new Beta for the 3CX Android App is now available for download from the Google Play store. This update includes several additions to chat management and an improved ‘Keep active’ function. Quick preview images sent via chat You can now see a preview of any image attachments that have been received via chat from the device notification panel. Quick reply options including ‘Rep [...]
The latest Beta release of our iOS application centers on improvements to chat management and is available to TestFlight members. Users can now manage chat participants, forward content and check message timestamps. Manage chat participants on the move Collaboration with the 3CX iOS app is even easier with the addition of chat participant management. Use the “Add” button to add [...]
Resilience should always be a key consideration when planning a system deployment no matter what the application is. Part of this equation is ensuring you have a disaster recovery plan but the other side is to consider how you set things up in the first place. Business critical systems over the years have developed and changed. For example, a solid and reliable internet connect [...]
When you think of the ways your customers and visitors can get in touch, are you just providing a phone number and email address? If so, you could be unintentionally creating a barrier to customer engagement. Times have changed and so have the ways people communicate, not just with businesses, but with each other. Depending on the individual, picking up the phone could now not [...]
LONDON, UK, 16 NOVEMBER 2022 - 3CX, developer of the award-winning business communications solution, today announces the successful deployment of its software on the grounds of Club Med resort in South America. The 5-star resort desperately needed an all-in-one, flexible communication solution that could bridge the communication between over 200 employees scattered across Latin America. With the help of 3CX [...]
All-in-one business communication and spotless brand image are now attainable even by the smallest companies. In the past, entrepreneurs and SMB owners would shy away: “Hold on! We are a very small company, we don’t have the resources or time for that…” Luckily, this no longer applies. The technology available today, from the cloud to software innovations and remote working tools, allows for top-notch and [...]
3CX has been named a Top Performer in multiple software categories by Capterra, a free online service that helps organizations find the right solution. Top Performers are the highest scoring products in both popularity and user ratings out of the hundreds of products analyzed. 3CX tops the charts 3CX achieved Top performer status in Business phone system software, Cloud communi [...]
Reaching your customers in new and innovative ways is a key focus for many businesses. New technologies and social media platforms have transformed the way businesses engage customers. They are fantastic ways to extend reach but they must be adopted as part of a multi-channel approach. When adopting that multi-channel method, many businesses may be forgetting a technology that [...]
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