The latest Beta release of our iOS application centers on improvements to chat management and is available to TestFlight members. Users can now manage chat participants, forward content and check message timestamps. Manage chat participants on the move Collaboration with the 3CX iOS app is even easier with the addition of chat participant management. Use the “Add” button to add [...]
Resilience should always be a key consideration when planning a system deployment no matter what the application is. Part of this equation is ensuring you have a disaster recovery plan but the other side is to consider how you set things up in the first place. Business critical systems over the years have developed and changed. For example, a solid and reliable internet connect [...]
When you think of the ways your customers and visitors can get in touch, are you just providing a phone number and email address? If so, you could be unintentionally creating a barrier to customer engagement. Times have changed and so have the ways people communicate, not just with businesses, but with each other. Depending on the individual, picking up the phone could now not [...]
LONDON, UK, 16 NOVEMBER 2022 - 3CX, developer of the award-winning business communications solution, today announces the successful deployment of its software on the grounds of Club Med resort in South America. The 5-star resort desperately needed an all-in-one, flexible communication solution that could bridge the communication between over 200 employees scattered across Latin America. With the help of 3CX [...]
All-in-one business communication and spotless brand image are now attainable even by the smallest companies. In the past, entrepreneurs and SMB owners would shy away: “Hold on! We are a very small company, we don’t have the resources or time for that…” Luckily, this no longer applies. The technology available today, from the cloud to software innovations and remote working tools, allows for top-notch and [...]
3CX has been named a Top Performer in multiple software categories by Capterra, a free online service that helps organizations find the right solution. Top Performers are the highest scoring products in both popularity and user ratings out of the hundreds of products analyzed. 3CX tops the charts 3CX achieved Top performer status in Business phone system software, Cloud communi [...]
Reaching your customers in new and innovative ways is a key focus for many businesses. New technologies and social media platforms have transformed the way businesses engage customers. They are fantastic ways to extend reach but they must be adopted as part of a multi-channel approach. When adopting that multi-channel method, many businesses may be forgetting a technology that [...]
Makes these phones provisionable again! Are you an existing user affected by the removal of provisioning of Yealink T29G, T46G, and T48G models? A new special firmware has been released which will allow you to once again provision these Yealink IP Phone models securely via 3CX. Why were these phone models removed in the first place? With Update 5 we had to up the security level [...]
Starting April 1st, 2021, new legislation in the USA came into effect that impacts businesses using SMS messaging. As of June 1st this year, this legislation became mandatory. So what is A2P 10DLC and how do you register? What is A2P 10DLC? Application-to-Person (A2P) 10-digit Long Code (10DLC) allows a business to send SMS messages from a messaging platform to customers over l [...]
The 3CX Web Client is a powerful tool that has been receiving more and more feature updates and improvements over time, but let's not forget the powerful presence status that is at the core of 3CX functionality. Do you and your users utilize the feature to its fullest? Read on to see why and how status profiles can be used. What is presence? If you are new to 3CX, presence stat [...]
Copyright © 2026