3CX is wrapping up 2021 with yet another reason to celebrate thanks to the G2 Winter 2022 Report. Honoured with 24 award badges across Video Conferencing, Contact Center Operations, VoIP, Live Chat and UCaaS Platforms categories, 3CX bagged a total of 9 ‘Leader’ titles. In their assessment, the reviewers praised the system for its quick and easy installation and highly recommen [...]
With our latest 3CX App Beta for Android, now available for download, fast chat ‘reply’ and ‘mark as read’ features are now at your disposal. Upgrade the PBX to the latest version 18 in order to benefit from these new features. Instant response with fast reply 3CX chat messages can now be responded to from the notification center. Once a chat message is delivered, users can opt [...]
Our latest 3CX iOS App, currently in Beta now provides an even better user experience, fast voicemail access and much more. We highly recommend you upgrade the PBX to the latest version 18 in order to benefit from all the new features it provides. Fast voicemail access For faster access to voicemail, our latest client provides a dedicated voicemail button on the application tab [...]
With v18 update 2 we updated the Chrome and Edge Extension to work optimally for v18. To reiterate: Apps and Extensions are always for the latest version of 3CX. However, this means that v16 users no longer have access to the extension with the integrated dial pad. If you do not want or cannot move to v18 now, this update allows you to use the old extension with v16. You will n [...]
The final release for Version 18 Update 2 is now available to download and upgrade via the management console. Global search bar re-visited With the release of Update 2, the global search facility has been re-introduced to search across company, CRM, MS 365 or your personal contacts. By default, personal contacts are hidden but can be displayed using the new toggle option. Fine [...]
Calling all 3CX customers ...upgrade to Version 18 and you can benefit from an entire year's FREE hosting with 3CX! V18 has many advantages over older versions, including new Teams integration, a new Web and desktop client, and a much better mobile experience. Existing V18 customers are also eligible to receive the first year hosting free when switching to Hosted by 3CX. Hosted [...]
Live Chat is being adopted by more businesses, no matter their size or sector. 3CX has developed a Live Chat solution to provide a simple way for a plugin to be added to any website irrespective of its platform/CMS. Chat customization Once the initial 3CX Live Chat extension has been set up and linked to a 3CX phone system (or indeed as a standalone software solution), there ar [...]
With just a couple of weeks left in 2021, it’s officially that time of the year again! Following the much anticipated release of v18 and Microsoft Teams integration among other milestones, our team is now ready to take some well-deserved time off and enjoy some festivities away from the office. Below you will find our holiday season opening hours for Sales and Support departmen [...]
With the release of 3CX version 18, Microsoft 365 and Teams integration have been features that many have already set up and implemented. The integration allows Teams users to gain all the functionality of 3CX PBX in the background whilst keeping the familiar user interface of Teams. In this blog, we provide an explanation of the integration and its benefits. Microsoft Teams in [...]
iOS 15 users can now download the 3CX App for iOS Beta to experience an updated look and feel. With several fixes and improvements, the new 3CX application provides a better than ever user experience. The iOS 15 experience Navigate through the new 3CX App Beta running on iOS 15 and experience the best in appearance and functionality. To note, starting with this Beta, the [...]
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