Call out in one click when using the Click2Call browser extension. We have created a simple method to restore single click calling, to streamline the user experience. Why the extra dialog? The Click2Call browser extension allows phone numbers on any webpage or CRM system to be ‘clickable’ sending the number to your Web Client or Desktop app. Currently, newer versions of Google [...]
This update introduces Progressive Web App (PWA) support for the Web Client. This new technology supported by both Chrome and Edge, offers an app-like experience without installing a full app. It enables the web client to remain active, so calls are never missed. An always active client The PWA can be added as a shortcut on the desktop/taskbar, and configured to automatically r [...]
Microsoft Teams integration into 3CX allows calls to be made and received using the 3CX phone system. Key benefits include offering a cost-effective alternative to MS365’s calling plans and providing admins with a full-featured PBX that’s much easier to use and configure than Teams. Cost-Effective Microsoft Teams phone system is an add on [...]
3CX is wrapping up 2021 with yet another reason to celebrate thanks to the G2 Winter 2022 Report. Honoured with 24 award badges across Video Conferencing, Contact Center Operations, VoIP, Live Chat and UCaaS Platforms categories, 3CX bagged a total of 9 ‘Leader’ titles. In their assessment, the reviewers praised the system for its quick and easy installation and highly recommen [...]
With our latest 3CX App Beta for Android, now available for download, fast chat ‘reply’ and ‘mark as read’ features are now at your disposal. Upgrade the PBX to the latest version 18 in order to benefit from these new features. Instant response with fast reply 3CX chat messages can now be responded to from the notification center. Once a chat message is delivered, users can opt [...]
Our latest 3CX iOS App, currently in Beta now provides an even better user experience, fast voicemail access and much more. We highly recommend you upgrade the PBX to the latest version 18 in order to benefit from all the new features it provides. Fast voicemail access For faster access to voicemail, our latest client provides a dedicated voicemail button on the application tab [...]
With v18 update 2 we updated the Chrome and Edge Extension to work optimally for v18. To reiterate: Apps and Extensions are always for the latest version of 3CX. However, this means that v16 users no longer have access to the extension with the integrated dial pad. If you do not want or cannot move to v18 now, this update allows you to use the old extension with v16. You will n [...]
The final release for Version 18 Update 2 is now available to download and upgrade via the management console. Global search bar re-visited With the release of Update 2, the global search facility has been re-introduced to search across company, CRM, MS 365 or your personal contacts. By default, personal contacts are hidden but can be displayed using the new toggle option. Fine [...]
Calling all 3CX customers ...upgrade to Version 18 and you can benefit from an entire year's FREE hosting with 3CX! V18 has many advantages over older versions, including new Teams integration, a new Web and desktop client, and a much better mobile experience. Existing V18 customers are also eligible to receive the first year hosting free when switching to Hosted by 3CX. Hosted [...]
Live Chat is being adopted by more businesses, no matter their size or sector. 3CX has developed a Live Chat solution to provide a simple way for a plugin to be added to any website irrespective of its platform/CMS. Chat customization Once the initial 3CX Live Chat extension has been set up and linked to a 3CX phone system (or indeed as a standalone software solution), there ar [...]
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